2020 MAZDA CX-3 — Problems, Recalls & Safety Data
5/5
Safety Rating
1
Owner Complaint
1
Recall
17
Service Bulletins
0
Investigations
Overview of the 2020 MAZDA CX-3
The 2020 MAZDA CX-3 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 17 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2020 MAZDA CX-3
NHTSA has recorded 1 recall for the 2020 MAZDA CX-3, potentially affecting up to 236,100 vehicles.
Recall 23V487000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 236,100 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September...
View full details →Owner Complaints for the 2020 MAZDA CX-3
1 complaint has been filed with NHTSA for the 2020 MAZDA CX-3. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
On 1/22/21, I was driving for Lyft. I had a passenger in this car and I was giving her a ride home. I had a seizure towards the end of the ride, and was completely amnesiac to the crash that occurred. During my seizure, I was unable to check for clearance before I entered a highway and I crashed into another car. In the police report, it states that my air bags didn't go off. As a result, my head hit the windshield and I suffered a traumatic brain injury which was a brain hemorrhage. I had to spend a night in the hospital and I got 13 staples in my head. Now, over a year later I still get migraines and I can no longer drive due to symptoms from my complex PTSD. This has affected all aspects of my life, including my ability to find employment in my field of mental health. I have nine years of experience as a mental health professional, and most of the jobs in my field require a driver's license and car. This accident could have killed me, as well as the passenger in my car and the people in the car that I crashed into. I should have reported this accident earlier, but I was dealing with a deep depression and didn't even know I could report this until after I contacted a lawyer.
Safety Rating for the 2020 MAZDA CX-3
The 2020 MAZDA CX-3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 MAZDA CX-3
Mazda Motor Corp. has issued 17 technical service bulletins (TSBs) for the 2020 MAZDA CX-3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01-003-25a — ENGINE
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance,...
CSP13a Parts and Warranty — UNKNOWN OR OTHER
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and...
SA-027-24 — EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
SA-001-23a — EQUIPMENT
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair...
SA-067-22 — ELECTRICAL SYSTEM
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensing Camera (FSC) cannot detect target objects due...
SA-026-22 — ELECTRICAL SYSTEM
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
00-003/22 — EQUIPMENT
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The BSM radar aiming is performed whenever the BSM control module, the BSM bracket...
SA-006-22a — WHEELS
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance...
SA-006-22a — EQUIPMENT:MECHANICAL
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance...
MT-003/22 — FUEL SYSTEM, GASOLINE
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and...
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2020 MAZDA CX-3
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-3
- 2016 MAZDA CX-3 — 62 complaints
- 2017 MAZDA CX-3 — 27 complaints
- 2018 MAZDA CX-3 — 13 complaints
- 2019 MAZDA CX-3 — 37 complaints
- 2020 MAZDA CX-3 (current)
- 2021 MAZDA CX-3 — 3 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints