Vehicle Safety Data

2024 MACK PINNACLE (PI/PN) — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

5

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2024 MACK PINNACLE (PI/PN)

The 2024 MACK PINNACLE (PI/PN) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK, ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 6 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.

Recalls for the 2024 MACK PINNACLE (PI/PN)

NHTSA has recorded 7 recalls for the 2024 MACK PINNACLE (PI/PN), potentially affecting up to 119,478 vehicles.

Recall 25V026000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

| 21 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.

Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.

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Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 24V567000 — SEATS:CRITICAL FASTENERS

| 242 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

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Recall 24V567000 — SEAT BELTS:CRITICAL FASTENERS

| 242 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

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Recall 23V899000 — STEERING

| 284 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

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Recall 23V691000 — ELECTRONIC STABILITY CONTROL (ESC)

| 13 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

Consequence: Driving with an inoperative electronic stability control system can increase the risk of a crash.

Remedy: Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.

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Owner Complaints for the 2024 MACK PINNACLE (PI/PN)

No complaints have been filed with NHTSA for the 2024 MACK PINNACLE (PI/PN).

Safety Rating for the 2024 MACK PINNACLE (PI/PN)

NHTSA has not yet tested the 2024 MACK PINNACLE (PI/PN) in its New Car Assessment Program.

Technical Service Bulletins for the 2024 MACK PINNACLE (PI/PN)

Mack Trucks, Inc. has issued 6 technical service bulletins (TSBs) for the 2024 MACK PINNACLE (PI/PN). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

CBR-2452 202503 — ELECTRICAL SYSTEM

If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.

S4342-202502 — ENGINE

Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.

S3284 202408 — STEERING

Service Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.

CBR-523 202408 — ENGINE

CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)

S3949 202406 — STEERING

SC - Steering Stub Shaft Hardware Replacement

S3236 — ENGINE AND ENGINE COOLING

Campaign: Incorrect valve and injector adjustment

NHTSA Investigations for the 2024 MACK PINNACLE (PI/PN)

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK PINNACLE (PI/PN)

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Other MACK Models

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