2019 MACK PINNACLE (PI/PN) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2019 MACK PINNACLE (PI/PN)
The 2019 MACK PINNACLE (PI/PN) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, STEERING. 8 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2019 MACK PINNACLE (PI/PN)
NHTSA has recorded 3 recalls for the 2019 MACK PINNACLE (PI/PN), potentially affecting up to 4,632 vehicles.
Recall 21V233000 — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
| 557 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on...
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
View full details →Recall 19V054000 — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
| 3,906 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
View full details →Recall 18V778000 — STEERING
| 169 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Consequence: A loss of steering can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for...
View full details →Owner Complaints for the 2019 MACK PINNACLE (PI/PN)
No complaints have been filed with NHTSA for the 2019 MACK PINNACLE (PI/PN).
Safety Rating for the 2019 MACK PINNACLE (PI/PN)
NHTSA has not yet tested the 2019 MACK PINNACLE (PI/PN) in its New Car Assessment Program.
Technical Service Bulletins for the 2019 MACK PINNACLE (PI/PN)
Mack Trucks, Inc. has issued 8 technical service bulletins (TSBs) for the 2019 MACK PINNACLE (PI/PN). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SLM22-004 — EQUIPMENT
Service Literature Published and Released in April, 2022
KC-280 — VEHICLE SPEED CONTROL
(Back Office Only) - Mack Chassis - Equipped With An Automated Manual Transmission (AMT, mDrive) - Features Such As Predictive Cruise Control ( PCC ), Eco-Roll Inoperative - US17+OBD18 (GHG17, Common Rail Fuel System) Emissions, Model Year 2019
KC-281 — ELECTRICAL SYSTEM
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
KC-126 — ENGINE AND ENGINE COOLING
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
S7557 — ENGINE AND ENGINE COOLING
VECU Active code and no MIL Lights
K22114901 — ELECTRICAL SYSTEM
Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
K01435609 — VEHICLE SPEED CONTROL
Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer
K05023452 — EQUIPMENT ADAPTIVE/MOBILITY
Mack Chassis - Left Hand Drive ( LHD ) - No Airflow From Defrost And Floor Vents - Model Year 2018 And Newer
NHTSA Investigations for the 2019 MACK PINNACLE (PI/PN)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK PINNACLE (PI/PN)
- 2018 MACK PINNACLE (PI/PN) — 0 complaints
- 2019 MACK PINNACLE (PI/PN) (current)
- 2020 MACK PINNACLE (PI/PN) — 0 complaints
- 2021 MACK PINNACLE (PI/PN) — 0 complaints
- 2022 MACK PINNACLE (PI/PN) — 0 complaints
- 2023 MACK PINNACLE (PI/PN) — 0 complaints
- 2024 MACK PINNACLE (PI/PN) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints