2023 MACK PINNACLE (PI/PN) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
1
Recall
5
Service Bulletins
0
Investigations
Overview of the 2023 MACK PINNACLE (PI/PN)
The 2023 MACK PINNACLE (PI/PN) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 5 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2023 MACK PINNACLE (PI/PN)
NHTSA has recorded 2 recalls for the 2023 MACK PINNACLE (PI/PN), potentially affecting up to 118,676 vehicles.
Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Owner Complaints for the 2023 MACK PINNACLE (PI/PN)
No complaints have been filed with NHTSA for the 2023 MACK PINNACLE (PI/PN).
Safety Rating for the 2023 MACK PINNACLE (PI/PN)
NHTSA has not yet tested the 2023 MACK PINNACLE (PI/PN) in its New Car Assessment Program.
Technical Service Bulletins for the 2023 MACK PINNACLE (PI/PN)
Mack Trucks, Inc. has issued 5 technical service bulletins (TSBs) for the 2023 MACK PINNACLE (PI/PN). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S3904 202403 — ENGINE AND ENGINE COOLING
Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follow the instructions below to remove the turbocharger and replace...
S3750 202311 — POWER TRAIN
Service Campaign: Certain Mack GR and PI model trucks built with a D3 Dual PTO, have the incorrect length PTO mounting studs installed. With the incorrect studs installed there is a possibly of the retaining nuts coming loose and in certain cases result in a loss of gearbox fluid. Follow...
S7670 — SEATS
National Driver Seat Armrest Missing
CBR-2131 — ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
S7647 — SEATS
Passenger Seat Armrest Missing
NHTSA Investigations for the 2023 MACK PINNACLE (PI/PN)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK PINNACLE (PI/PN)
- 2018 MACK PINNACLE (PI/PN) — 0 complaints
- 2019 MACK PINNACLE (PI/PN) — 0 complaints
- 2020 MACK PINNACLE (PI/PN) — 0 complaints
- 2021 MACK PINNACLE (PI/PN) — 0 complaints
- 2022 MACK PINNACLE (PI/PN) — 0 complaints
- 2023 MACK PINNACLE (PI/PN) (current)
- 2024 MACK PINNACLE (PI/PN) — 0 complaints
- 2025 MACK PINNACLE (PI/PN) — 0 complaints
- 2026 MACK PINNACLE (PI/PN) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints