2018 LINCOLN MKC Power Train Problems

I was driving home from work on December 24th 2025 and my 2018 lincoln mkc 2.3l shut off on me while I was in motion. There were several cars that had to swerve and not hit me. The car would not start but I was able to put the vehicle in neutral and roll to the shoulder of the road. I was very scared and angry because this vehicle only has 54,646 miles currently, give or take 50 miles. I had to get the towed to my home. This needs to be resolved and Fird/Lincoln needs to faithfully fix this dangerous defect, i could have died. Please please do something because I do not want anyone else to deal with this.

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that while driving at 35 MPH, the vehicle revved and then the vehicle stalled. No warning lights were illuminated. The vehicle failed to restart. The contact's brother was following the contact and assisted with traffic. The Sheriff’s Department assisted with traffic control. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who diagnosed the vehicle and determined that the flywheel had fractured. The vehicle was repaired. The contact was later informed that the steering power harness had failed and needed to be replaced. The vehicle remained at the dealer pending the repair. The contact stated that afterwards, oil stains were found on the ground in the driveway. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of...

Engine light came on and showed misfire in cylinder 4. Changed spark plug and engine coil. Still had engine light on and misfiring. Car drove in power safety mode. After much diagnosis and inspection, master mechanic found coolant leaking into the cylinder walls due to a faulty (poorly manufactured) head gasket. Coolant intrusion caused white exhaust smoke, damage to the engine block and risk of fire. Shop replaced head cylinder and gasket with current oem parts that appeared to be revised. Vehicle remains to drive in poor condition with 54k miles. Powertrain warranty did not cover this expense being the vehicle met the 6 year mark in March 2024.

TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR