2021 LEXUS UX HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

1 Fire

0

Recalls

NO ACTIVE RECALLS

6

Service Bulletins

0

Investigations

Overview of the 2021 LEXUS UX HYBRID

The 2021 LEXUS UX HYBRID has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 6 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Engine (1 complaint).

Recalls for the 2021 LEXUS UX HYBRID

There are no recalls on file with NHTSA for the 2021 LEXUS UX HYBRID. No Active Recalls

Owner Complaints for the 2021 LEXUS UX HYBRID

2 complaints have been filed with NHTSA for the 2021 LEXUS UX HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11431984 | ENGINE | | 250 miles Fire
The contact owned a 2021 Lexus UX 250 Hybrid. The contact stated that while their father was driving approximately at 65 mph when the warning for tire low pressure had illuminated. The driver pulled over to check the tires to the side of the road. After pulling over the driver noticed smoke coming from underneath the hood between the tire on the driver's side. Both parties exited the vehicle when suddenly the vehicle burst in flames. The fire department extinguished the fire and a report was filed. The vehicle was towed and totaled. The dealer was informed about the incident. After investigating they were unable to determine the cause due to the state of the vehicle from the fire. The contact stated that they were no injuries or medical attention needed. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 250.
#11398760 | UNKNOWN OR OTHER | | 25 miles
I'VE OWNED SEVERAL LEXUS HYBRID VEHICLES. I HAVE LOVED THEM ALL EXCEPT THE LAST, A 2021 LEXUS UX WHICH, I LATER FOUND, CAME WRAPPED WITH AN UNWELCOME SURPRISE. WITHOUT HAVING TO POUR THROUGH 107 PAGES OF THE FEDERAL REGISTER, I'D LIKE TO KNOW IF ANY OF THE CREATORS OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 141 HAD ANY IDEA OF THE UNINTENDED CONSEQUENCES THIS RULE WOULD SURELY PRESENT. ITS PURPOSE IS OBVIOUS. BUT THE HEAVY-HANDED WAY IT HAS BEEN THRUST UPON THE CONSUMING PUBLIC IS NOT. I'VE ASKED MY DEALERSHIP IF THEY CAN TONE DOWN THIS, FRANKLY, OBNOXIOUS SOUND THAT'S TRIGGERED. OF COURSE, THE ANSWER WAS NO! BY THE WAY, THIS IS THE SAME DEALERSHIP, ONE WITH WHICH I'VE DEALT FOR YEARS, THAT FAILED TO DISCLOSE THE FACT THAT MY NEWEST VEHICLE, LIKE IT OR NOT, HAD AN ADDED FEATURE. WHILE THE MANDATE WAS NOT CREATED BY THEM, THEY'VE CHOSEN TO HIDE BEHIND IT. AND, AS A RESULT, HAVE LEFT THE CONSUMER TO DEAL WITH THE CONSEQUENCES. THIS ODD TURN OF EVENTS REMINDS ME OF ANOTHER INDUSTRY, ONE THAT IS THE SUBJECT OF CRITIQUE IN A BOOK TO BE RELEASED SOON. SADLY, PUBLIC SAFETY NOTWITHSTANDING, OUR OTHERWISE PERFECT BUT HIGH-DECIBEL-EMITTING UX250H WILL BE A DAILY REMINDER OF IT. THUS, I FEEL PERFECTLY ENTITLED TO MOUNT A SIGN ON THE CAR WARNING OTHERS THAT SAYS, 'THE SOUNDS YOU HEAR FROM THIS CAR WHEN BACKING OR DRIVING AT SLOW SPEEDS ARE COURTESY OF (NAME OF DEALERSHIP) - WHO INSISTED ON IT. HOPE YOU ENJOY!'

Safety Rating for the 2021 LEXUS UX HYBRID

NHTSA has not yet tested the 2021 LEXUS UX HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2021 LEXUS UX HYBRID

Toyota Motor Corporation has issued 6 technical service bulletins (TSBs) for the 2021 LEXUS UX HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-SB-0036-21 Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus app does not accept the activation...

L-SB-0036-20 Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation...

L-SB-0037-20 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year UX 200 and UX 250h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

L-SB-0037-20 — STRUCTURE

TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year UX 200 and UX 250h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

L-SB-0011-20 Rev — STRUCTURE

TSB: 2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation...

L-SB-0009-20 Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance...

NHTSA Investigations for the 2021 LEXUS UX HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS UX HYBRID

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Other LEXUS Models

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