2025 LEXUS UX HYBRID — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

6

Owner Complaints

3 Crashes

1

Recall

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2025 LEXUS UX HYBRID

The 2025 LEXUS UX HYBRID has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING. 2 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Vehicle Speed Control (2 complaints), Forward Collision Avoidance Automatic Emergency Braking (1 complaint), and Fuelpropulsion System (1 complaint).

Recalls for the 2025 LEXUS UX HYBRID

NHTSA has recorded 3 recalls for the 2025 LEXUS UX HYBRID, potentially affecting up to 423 vehicles.

Recall 24V587000 — ELECTRICAL SYSTEM:WIRING

| 141 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the engine room main wire harness, free of charge. Owner letters were mailed December 6, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB07 and 24LA07.

View full details →

Recall 24V587000 — ELECTRICAL SYSTEM:WIRING

| 141 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the engine room main wire harness, free of charge. Owner letters were mailed December 6, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB07 and 24LA07.

View full details →

Recall 24V587000 — ELECTRICAL SYSTEM:WIRING

| 141 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the engine room main wire harness, free of charge. Owner letters were mailed December 6, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB07 and 24LA07.

View full details →

Owner Complaints for the 2025 LEXUS UX HYBRID

6 complaints have been filed with NHTSA for the 2025 LEXUS UX HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11683702 | FUEL/PROPULSION SYSTEM | | N/A miles
This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
#11683702 | POWER TRAIN | | N/A miles
This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
#11683702 | VEHICLE SPEED CONTROL | | N/A miles
This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.
#11609709 | SERVICE BRAKES | | N/A miles Crash
Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.

View all Vehicle Speed Control complaints →

Safety Rating for the 2025 LEXUS UX HYBRID

NHTSA has not yet tested the 2025 LEXUS UX HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2025 LEXUS UX HYBRID

Toyota Motor Corporation has issued 2 technical service bulletins (TSBs) for the 2025 LEXUS UX HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-SB-0005-24 — ELECTRICAL SYSTEM

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...

L-SB-0005-24 — EQUIPMENT

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...

NHTSA Investigations for the 2025 LEXUS UX HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS UX HYBRID

View all LEXUS UX HYBRID model years →

Other LEXUS Models

View all LEXUS models →

Check any vehicle history by VIN - Free vehicle history report