2017 LEXUS ES350 — Problems, Recalls & Safety Data
5/5
Safety Rating
26
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2017 LEXUS ES350
The 2017 LEXUS ES350 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with STEERING:LINKAGES:TIE ROD ASSEMBLY. 7 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Structurebody (3 complaints), Unknown Or Other (3 complaints), and Visibilitywiper (3 complaints).
Recalls for the 2017 LEXUS ES350
NHTSA has recorded 1 recall for the 2017 LEXUS ES350, potentially affecting up to 1,761 vehicles.
Recall 17V415000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 1,761 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.
Consequence: If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may...
View full details →Owner Complaints for the 2017 LEXUS ES350
26 complaints have been filed with NHTSA for the 2017 LEXUS ES350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 2 | 0 |
| Service Brakes | 2 | 1 | 0 | 0 | 0 |
| Suspension | 2 | 2 | 0 | 2 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 1 | 0 | 1 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 7,500.
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 7,500.
The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,200.
Safety Rating for the 2017 LEXUS ES350
The 2017 LEXUS ES350 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 LEXUS ES350
Toyota Motor Corporation has issued 7 technical service bulletins (TSBs) for the 2017 LEXUS ES350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0064-16 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TSB: 2017 model year ES 300h and ES 350 vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/sensor that measures tire pressure data. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then...
L-SB-0064-16 — EQUIPMENT:ELECTRICAL
TSB: 2017 model year ES 300h and ES 350 vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/sensor that measures tire pressure data. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then...
L-SB-0062-16 — ELECTRICAL SYSTEM
TSB: To minimize battery discharge during transportation and storage, the short pin has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the short pin into its original location and confirm all related Diagnostic Trouble Codes (DTCs) are cleared during Pre-Delivery Service (PDS).
L-SB-0063-16 — EQUIPMENT:MECHANICAL
TSB: The front wheel opening extension pad set (right and left front wheel opening extension pads, 2 self-tapping screws) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads to the vehicle during Pre-Delivery Service (PDS).
L-SB-0061-16 — EQUIPMENT ADAPTIVE/MOBILITY
TSB: The front license plate mounting bracket and 2 self-tapping screws for the 2017 model year ES 350 and ES 300h are stored in the luggage compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
L-SB-0060-16 — EQUIPMENT:ELECTRICAL
TSB: 2017 model year ES 350 and ES 300h vehicles are equipped with a compass in the rear view mirror. Use the following procedure to complete initial calibration of the compass during Pre-Delivery Service (PDS).
L-SB-0018-16 — TIRES
TSB: DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE...
NHTSA Investigations for the 2017 LEXUS ES350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS ES350
- 2012 LEXUS ES350 — 94 complaints
- 2013 LEXUS ES350 — 29 complaints
- 2014 LEXUS ES350 — 26 complaints
- 2015 LEXUS ES350 — 23 complaints
- 2016 LEXUS ES350 — 27 complaints
- 2017 LEXUS ES350 (current)
- 2018 LEXUS ES350 — 7 complaints
- 2019 LEXUS ES350 — 6 complaints
- 2020 LEXUS ES350 — 10 complaints
- 2021 LEXUS ES350 — 6 complaints
- 2022 LEXUS ES350 — 5 complaints
Other LEXUS Models
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints