2015 LEXUS ES350 — Problems, Recalls & Safety Data
5/5
Safety Rating
23
Owner Complaints
1
Recall
16
Service Bulletins
0
Investigations
Overview of the 2015 LEXUS ES350
The 2015 LEXUS ES350 has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. 16 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (7 complaints), Electrical System (4 complaints), and Service Brakes (4 complaints).
Recalls for the 2015 LEXUS ES350
NHTSA has recorded 1 recall for the 2015 LEXUS ES350, potentially affecting up to 30,812 vehicles.
Recall 15V728000 — FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
| 30,812 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly...
Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
View full details →Owner Complaints for the 2015 LEXUS ES350
23 complaints have been filed with NHTSA for the 2015 LEXUS ES350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Water leaking into vehicle , I think the driver side door and window seals are defective
2015 LEXUS ES 350. Michelin Primacy 215/55VR17 tires installed 9/2022. CONSUMER WRITES SEEKING REIMBURSEMENT FOR TIRES DUE TO A BLOWOUT CAUSED BY A POTHOLE.
LEXUS ES2015 -THE DASHBOARD HAS TURNED SHINY AND STICKY CAUSING A REFLECTION INTO THE WINSHIELD THAT IMPAIRS VISIBILITY ON THE INCIDENCE OF SOLAR LIGHT. THE DEGRADATION OF THE MATERIAL IS SUCH THAT THE SHINE ANNOT BE REVERSED USING COMMON AUTOMOTIVE PRODUCTS. EFFECT IN VISIBILITY IS A SERIOUS SAFETY ISSUE AND REFLECT POOR JUDGEMENT OF FROM THE MANUFACTURER IN TEH SELECTION OF MATERIALS OF A LONG USEFUL LIFE GOOD.
GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] [XXX] 2015 LEXUS GS350 [XXX] ISSUE: FRONT PASSENGER SIDE SEAT: SEAT HEATER/WARMER IGNITED WITHOUT BEING TURNED ON AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WHILE IN MOTION ON HIGHWAY. I'M CONCERNED THAT THE SEAT CAN OVERHEAT AND CAUSE A FIRE. THIS IS LISTED IN VEHICLE HISTORY REPORT. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] [XXX] 2015 LEXUS GS350 [XXX] ISSUE: FRONT PASSENGER SIDE SEAT: SEAT HEATER/WARMER IGNITED WITHOUT BEING TURNED ON AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WHILE IN MOTION ON HIGHWAY. I'M CONCERNED THAT THE SEAT CAN OVERHEAT AND CAUSE A FIRE. THIS IS LISTED IN VEHICLE HISTORY REPORT. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Safety Rating for the 2015 LEXUS ES350
The 2015 LEXUS ES350 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 LEXUS ES350
Toyota Motor Corporation has issued 16 technical service bulletins (TSBs) for the 2015 LEXUS ES350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0003-15_Rev — ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE September 26, 2019: This bulletin is now obsolete. Please see L-CP-KLG-A510-D.
L-SB-0084-15 — EQUIPMENT:ELECTRICAL
LSB: A download and installation process is required to activate the Enform suite of Apps & Data Services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement...
L-SB-0035-15 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2015 Lexus vehicles equipped with navigation may exhibit one or more of the conditions. ? Navigation system becomes frozen/has no response or slow response ? Missing or incorrect HD Traffic incidents and/or flow data shown on the screen ? Resetting of the navigation system ? iPod Error is...
L-SB-0017-15 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition...
L-SB-0003-15 — ELECTRICAL SYSTEM
LSB: Some 2015 model year ES 350, GS 350, and LS 460 vehicles may exhibit an "Unable to Process" message saying "...the vehicle's battery is too low" on the Lexus Enform Remote smartphone application when attempting to use the Remote Start function. A revised Data Communication Module (DCM) calibration file...
L-SB-0003-15 — ELECTRICAL SYSTEM:SOFTWARE
LSB: Some 2015 model year ES 350, GS 350, and LS 460 vehicles may exhibit an "Unable to Process" message saying "...the vehicle's battery is too low" on the Lexus Enform Remote smartphone application when attempting to use the Remote Start function. A revised Data Communication Module (DCM) calibration file...
L-SB-0061-14 — WHEELS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0060-14 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0061-14 — SERVICE BRAKES, HYDRAULIC
TSB: The front wheel opening extension pad set (right and left front wheel opening extension pads, 2 tapping screws) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads to the vehicle during Pre-Delivery Service (PDS).
L-SB-0062-14 — STRUCTURE:BODY
TSB: The front license plate mounting bracket and 2 self-tapping screws for the 2015 model year ES 350 and ES 300h are stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2015 LEXUS ES350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS ES350
- 2010 LEXUS ES350 — 150 complaints
- 2011 LEXUS ES350 — 161 complaints
- 2012 LEXUS ES350 — 94 complaints
- 2013 LEXUS ES350 — 29 complaints
- 2014 LEXUS ES350 — 26 complaints
- 2015 LEXUS ES350 (current)
- 2016 LEXUS ES350 — 27 complaints
- 2017 LEXUS ES350 — 26 complaints
- 2018 LEXUS ES350 — 7 complaints
- 2019 LEXUS ES350 — 6 complaints
- 2020 LEXUS ES350 — 10 complaints
Other LEXUS Models
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints