2012 LEXUS ES350 — Problems, Recalls & Safety Data
3/5
Safety Rating
94
Owner Complaints
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2012 LEXUS ES350
The 2012 LEXUS ES350 has received a total of 94 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 3 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 2 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (77 complaints), Electrical System (2 complaints), and Vehicle Speed Control (2 complaints).
Recalls for the 2012 LEXUS ES350
NHTSA has recorded 4 recalls for the 2012 LEXUS ES350, potentially affecting up to 3,733,763 vehicles.
Recall 19V741000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 928,220 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...
View full details →Recall 19V741000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 928,220 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...
View full details →Recall 19V005000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,299,448 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers...
View full details →Recall 17V006000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 577,875 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S....
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began...
View full details →Owner Complaints for the 2012 LEXUS ES350
94 complaints have been filed with NHTSA for the 2012 LEXUS ES350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 77 | 1 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 1 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 1 | 0 |
| Air Bagsknee Bolster | 1 | 1 | 0 | 1 | 0 |
| Air Bagson Off Switch Assembly | 1 | 1 | 0 | 1 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslock | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seatsfront Assemblyseat Heatercooler | 1 | 0 | 1 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 1 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 1 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the trunk latch replaced. The vehicle was not repaired. The manufacturer was informed of the failure and agreed to cover the cost of the partial repair. The failure mileage was approximately 55,000. The VIN was not available.
The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the trunk latch replaced. The vehicle was not repaired. The manufacturer was informed of the failure and agreed to cover the cost of the partial repair. The failure mileage was approximately 55,000. The VIN was not available.
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LATCH SECURELY WHEN THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE DOOR LOCKS NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS PERTAINING TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Safety Rating for the 2012 LEXUS ES350
The 2012 LEXUS ES350 received an overall safety rating of 3 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★☆☆ (3/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★☆☆☆ (2/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 LEXUS ES350
Toyota Motor Corporation has issued 2 technical service bulletins (TSBs) for the 2012 LEXUS ES350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZLZ_Dealer Packa — ELECTRICAL SYSTEM
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and...
LSB-0129-12-1 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LEXUS: ON SOME VEHICLES, THE REPAIR PROCEDURE ADDRESSES THE CONDITION OF MIL ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P219A OR P219B AND TO REDUCE THE OCCURRING CONDITION, THE ECM (PCM) LOGIC WAS MODIFIED. MODULE 2012-2013 ES350, RX350. *PE
NHTSA Investigations for the 2012 LEXUS ES350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS ES350
- 2007 LEXUS ES350 — 529 complaints
- 2008 LEXUS ES350 — 276 complaints
- 2009 LEXUS ES350 — 154 complaints
- 2010 LEXUS ES350 — 150 complaints
- 2011 LEXUS ES350 — 161 complaints
- 2012 LEXUS ES350 (current)
- 2013 LEXUS ES350 — 29 complaints
- 2014 LEXUS ES350 — 26 complaints
- 2015 LEXUS ES350 — 23 complaints
- 2016 LEXUS ES350 — 27 complaints
- 2017 LEXUS ES350 — 26 complaints
Other LEXUS Models
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints