2012 LAND ROVER RANGE ROVER EVOQUE — Problems, Recalls & Safety Data

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N/A

Safety Rating

46

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

139

Service Bulletins

2

Investigations

Overview of the 2012 LAND ROVER RANGE ROVER EVOQUE

The 2012 LAND ROVER RANGE ROVER EVOQUE has received a total of 46 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 139 technical service bulletins have been issued by Land Rover for this model year. The most commonly reported problems involve the Engine (10 complaints), Service Brakes (6 complaints), and Power Train (5 complaints).

Recalls for the 2012 LAND ROVER RANGE ROVER EVOQUE

NHTSA has recorded 2 recalls for the 2012 LAND ROVER RANGE ROVER EVOQUE, potentially affecting up to 40,621 vehicles.

Recall 14V395000 — AIR BAGS

| 40,551 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in the front seat passenger air bag being totally or partially disabled.

Consequence: In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.

Remedy: Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall began on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is...

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Recall 12V563000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 70 vehicles affected

Defect: Jaguar Land Rover is recalling certain model year 2012 LR2 and Range Rover Evoque vehicles manufactured on June 11, 2012. The rear brake caliper retaining bolts may be insufficiently torqued.

Consequence: Insufficiently torqued brake caliper bolts may result in the brake caliper detaching. A detached brake caliper may lead to a loss of brake function. Additonally, the caliper may strike a wheel resulting in the sudden deflation of a tire. Either situation may increase the risk of a vehicle crash.

Remedy: Jaguar Land Rover will notify owners, and dealers will inspect and tighten the rear brake caliper retaining bolts, free of charge. The recall began on January 11, 2013. Owners may contact Jaguar Land Rover at 1-800-637-6837, Option 9.

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Owner Complaints for the 2012 LAND ROVER RANGE ROVER EVOQUE

46 complaints have been filed with NHTSA for the 2012 LAND ROVER RANGE ROVER EVOQUE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11688127 | FUEL SYSTEM, GASOLINE | | 118,000 miles
The contact owns a 2012 Land Rover Evoque. The contact stated that while the vehicle was parked, the contact noticed fuel on the ground underneath the vehicle. The contact stated that occasionally, there were unknown warning lights that illuminated on and off. The contact noticed a strong fuel odor outside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a cracked fuel cap housing. The contact was informed that the fuel cap housing needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The contact was advised that the repair was not covered under the recall or special program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
#11616650 | ENGINE | | N/A miles
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
#11616650 | FUEL/PROPULSION SYSTEM | | N/A miles
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
#11616650 | POWER TRAIN | | N/A miles
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
#11481231 | ENGINE | | N/A miles
While driving 2012 Range Rover Evoque the engine light turned on. The vehicle was taken to the mechanical shop where the light was diagnosed as a cracked engine exhaust manifold w/ turbo. Doing research, it was found that the OEM manufacturer knows about the issues of the cracking engine exhaust manifold w/ turbo since the metal that used to make it is a metal alloy. The replacement engine exhaust manifold w/ turbo part that the OEM sells to repair it is made out of steel and is a costly repair. The OEM puts cost over safety.

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Safety Rating for the 2012 LAND ROVER RANGE ROVER EVOQUE

NHTSA has not yet tested the 2012 LAND ROVER RANGE ROVER EVOQUE in its New Car Assessment Program.

Technical Service Bulletins for the 2012 LAND ROVER RANGE ROVER EVOQUE

Land Rover has issued 139 technical service bulletins (TSBs) for the 2012 LAND ROVER RANGE ROVER EVOQUE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SSM74491 — EQUIPMENT

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

SSM74404 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.

SSM74161Attachme — POWER TRAIN

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

SSM74067 — ELECTRICAL SYSTEM

Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.

SSM73959 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

SSM71859 — EQUIPMENT ADAPTIVE/MOBILITY

Issue: Customers / Dealers may report a concern with the condition of Seat Covers

SSM73548 — STRUCTURE:BODY

Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.

SSM73859 — EQUIPMENT ADAPTIVE/MOBILITY

Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.

SSM73629 — SUSPENSION

Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).

LTB00955NAS3 — EQUIPMENT

The Air Conditioning (A/C) system may exhibit poor performance.

Showing 10 of 139 technical service bulletins.

NHTSA Investigations for the 2012 LAND ROVER RANGE ROVER EVOQUE

NHTSA has opened 2 investigations into potential safety defects in the 2012 LAND ROVER RANGE ROVER EVOQUE.

Investigation EA20001 — SERVICE BRAKES Closed

Opened:

Loss of Brake Power Assist

Investigation PE18014 — SERVICE BRAKES Closed

Opened:

Loss of Brake Power Assist

Other Model Years of the LAND ROVER RANGE ROVER EVOQUE

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