2018 KIA SOUL Engine Problems

121 NHTSA complaints on file

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All Engine Complaints — Page 2

#11526143 |
Oil consumption issues that Kia knows about will not fix. Will not even make it 3000 miles before needing oil. It’s ridiculous that Kia knows about issues and will not fix the problem
#11523866 |
I bought my kia soul with about 86000 miles on it. It used to be a rental before. It was well maintained, oil changes when needed, new tires, etc. I was driving back from my family's going about 70 up and down mountains when the engine made a ticking sound and it started to slow. We were still about 2 hours from home. We did make it back due to using the manual drive. We were planning on taking the car in the following weekend for an oil changed. When Tuesday came around my partner had the car and he was driving 70 on the freeway when it started to slow again and he made it to an off ramp where it shuddered, shot smoke out the back and died. We got a tow to pep boys and they let us know that it ran out of oil (althought we...
#11520473 | Fire
While driving on the highway… engine ceased and went on fire. Safety was at risk I could have died…. The vehicle has been inspected. I know it is from an engine defect, but believe they are dragging their feet. There was no warning
#11516947 |
I was driving down the interstate at 72mph on my way to a funeral when I suddenly lost power. Cars began to swerve around me while I tried to make my way to the emergency lane. Once the car died, it would not restart. It had to be towed to a dealer where it has sat for over 5 weeks. They are claiming the engine has completely failed in spite of the fact it has been regularly maintenance and was, in fact, running low on oil and was having to have oil replaced every 1000 miles and had the oil changed just days before the failure.
#11514026 |
Engine is consuming excessive amounts of oil. The oil light will come on before the next scheduled oil change. Took to dealer and did a engine oil consumption test. The engine consumed 3/4 of a quart after 985 miles. The dealer said this is normal and within limits allowed. This issue started to occur at 40000 miles.
#11507013 |
The contact owns a 2018 Kia Soul. The contact stated that after the vehicle received an oil change by an independent mechanic, his wife was driving at an undisclosed speed, and the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a connecting rod had gone through the engine block and fallen out underneath the vehicle. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
#11506691 |
The contact’s fiancé owns a 2018 Kia Soul. The contact stated that while the vehicle was idling at a stop light, the check engine warning light illuminated. The contact’s fiancé then depressed the accelerator pedal and the vehicle stalled. The contact stated that he pushed the vehicle to a nearby parking lot where it was towed to an independent mechanic. The contact was informed that the vehicle was included in an unknown engine recall and that the engine rod bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the customer was responsible for keeping contact information up to date, but no further assistance was provided. The failure mileage was approximately 78,000.
#11503974 |
I have a 2018 Kia Soul that I bought from a car rental place. When I bought it, it had 30,000 miles on it. It has always burned oil and each year I had my oil changed at least twice a year. I had my oil changed about two months ago and last week my oil light started flicking. I topped off the oil and brought it to my mechanice who told me that the engine is about to fail. He did another oil change and told me to call the Kia dearlership to see if they will do an oil consumption test. They stated that I would have to pay for it. I should note that I did have the Knock Sensor Software Update done and that extends my engine warranty for 150,000 miles. The dealership said that they cannot help me as I have to wait for the...
#11503520 |
While driving down the highway, the engine began misfiring and making a grinding noise. The car started to die in the center of the highway and was losing engine power. This was incredibly dangerous as it was in the middle of the highway during a busy commute. The Kia dealership inspected it and said it was a defect with the engine, but they couldn't do it under a recall because they didn't update the firmware on the engine first. There were no warning signs, the car just died out of no where. The car had great engine upkeep before then.
#11503521 |
While driving down the highway, the engine began misfiring and making a grinding noise. The car started to die in the center of the highway and was losing engine power. This was incredibly dangerous as it was in the middle of the highway during a busy commute. The Kia dealership inspected it and said it was a defect with the engine, but they couldn't do it under a recall because they didn't update the firmware on the engine first. There were no warning signs, the car just died out of no where. The car had great engine upkeep before then.
#11502189 |
We were driving the car along the highway at 70 MPH when the engine started making an odd sound and this went on for about 3 minutes before we found the nearest exit and pulled into a rest stop and as soon as we pulled onto the rest stop exit ramp the engine seized and the car shut down. The rod bearing failed. It is available for inspection upon request as it is currently sitting in a dealership repair shop waiting for repairs. Yes, my safety and the safety of others was put at risk. There was absolutely no warning that the engine was about to seize (no safety lights) and if we hadn't pulled over then the engine could have seized while we were going 70 MPH and we could have gotten hit by a truck and caused a horrible accident. The vehicle has only been inspected by the...
#11501058 |
In early October of 2022, the engine failed in our 2018 Soul. We deposited the vehicle at the dealership service center and we’re told the engine failure was due to a recall issue. They placed an order to replace our engine and to this day, the engine has still not arrived, nor can the dealership inform us on when the engine is due to arrive. We have been passed around from department to department with Kia Consumer Affairs, and we cannot get any assistance. We cannot afford a rental and we are still financially responsible for our Soul.
#11499923 |
In august on 2022 I noticed my oil light started to flicker while breaking. I took my car to Jiffy Lube as I always have and they said it was very little oil. So I got an oil change even though it was not time to get one. Sept of 2022 Samething happened again. I took my car in again and they stayed again that it had very little oil. The did a top off for free because it was under 3k miles. This has happened every month since August. On December 2, 2022 I got an oil change and by December 19 I had to get a top off ( 2 quarts) because the light came on again. On 12/31/2022 the light came on again so I had to buy 2 quarts of oil and put in car. I check dealer recall with my vin number and there are...
#11496329 |
Yellow check engine light came on. Next day was not on. Next day on again. Brought to local repair shop for diagnostic. They reported engine was completely empty of oil and a knocking sound was a chain. Said engine needed to be replaced. This is at 74k miles. No oil light was ever on. Safety inspection was completed three months prior when the car was purchased used from a dealership. Then took it to a Kia dealership after putting some oil in the engine. While driving there it stalled at every red light. Kia service inspected. Reported engine needs to be replaced and not covered under Powertrain warranty.
#11494710 |
car began knocking noise on highway, heard a loud boom, and coasted to the shoulder. the repair facility determined there was a hole in my engine that was caused by the knocking.
#11494425 |
Driving down Interstate 5 @60mph, w/out the engine light coming on, my Kia Soul starts to shake, turns off, and luckily as I was able to glide it safely to the right shoulder as I was in the slow lane. I restart the car, engine light now comes on and the car itself shakes. I managed to get it to work and after having a co-worker look at it, the oil was low/dry. It didn't make sense because the oil was topped off 2 weeks earlier. Granted I have 132k miles on it, oil changed it consistently, for the most part, a great commuter, but it doesn't account for the fact that the engine light didn't come on and where did all the oil go. After taking it to Kia, I was told there was a burnt valve on piston #1 and there was no way of me knowing it...
#11493582 |
Vehicle is using a large amount of oil, have to continually add about 2 quarts per 1000 miles. I have maintained the vehicle and have diligently changed the oil and filter. This started at about 100,000 miles and continues to get worse. I have seen class action is being brought against Kia for this issue. This could lead to engine failure, fire and serious injury. I feel a recall is in order for the safety of the road.
#11493471 |
The contact owns a 2018 Kia Soul. The contact stated while driving 30 MPH, the engine made abnormal ticking sounds. The check engine warning light was illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle however, the failure persisted. The contact stated he was able to drive the vehicle, however, the engine was making abnormal loud knocking sounds. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been reoccurring more increasingly. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: PI2107 as the original owner of the vehicle failed to complete an unknown software update on the vehicle. The vehicle was...
#11491893 |
Engine started to die while on the highway after a loud knocking started. While braking , engine completely stalled in driving lanes. Defect seemed to be a duplicate of the sequence of events reported from a recall for 2014-2016 of the same engine.
#11490714 | Fire
On 10/6/22, my 2018 KIA Soul's engine seized. The oil was shiny orange and the engine itself was incredibly hot and engulfed in smoke. I had my car towed to a KIA dealership, where the service manager determined that my engine had metal shavings and there was a connecting rod bearing failure. I was told that there was a recall to my airbags and update to the engine that they also performed. I knew about the airbag recall, but knew nothing about an engine update. I was told by the service manager that there was an update to KIA engines in regard to the connecting rod bearing and that if I had brought my car in for the update prior to the engine failure, that this would have been covered by extended warranty from KIA. Therefore, due to my financial situation I am forced to sell the car for a...
#11486667 |
My vehicle randomly started making a knocking noise. We took it to our local mechanic who stated he has seen a lot of these come from the Kia line lately. the knocking noise comes from the rods. He said the cost to get this repaired would be $4,000-$5,000, since the bottom portion of the engine would need to be replaced. This car is not driveable. We are the 2nd owners and the car only has $65,000 miles on it. We bought the car from carmax in November 2021, and they did a full investigation and found no fault with the car. The rod knock started in March 2022. We are hoping there would be a recall on this, as we see from forums, we are not alone. The check engine light did not come on at any point.
#11486558 |
Driving on Route 79 on Labor Day weekend, at 70mph in the passing lane, my 2018 Kia Soul+ with 77574 miles refused to accelerate and then the engine completely stopped. We were able to get to the side of the road unharmed but the engine was completely dead. We called triple A and has it towed to a local garage I called Kia corporate because the car is not yet 5 years old and the garage thought it might be under warranty. The Kia consumer line 800-333-4KIA took 5 hours to reach a human but gave me a claim number and the representative said it had to be seen at a dealer but that I was likely covered. I advised I was the second owner and that when I was trying to find their number I tripped upon an optional product improvement campaign I was not made aware of. I...
#11486241 |
We bought this car from Carmax this year back in January for my daughters birthday. It had 63000 miles on it. Thought it was covered up to 100,000. We were driving down the interstate when the engine started knocking and loss of power. Pulled over and checked the oil, it was good but you could see a lot of shiney small metal shavings in the oil. Plenty of oil though and oil was changed a couple weeks before. There were no lights on the dash panel to warn you even as it sits there and knocks. Just got told by several mechanics the engine needs replaced but the warranty is out because I’m the second owner and it has over 60,000 miles on it so therefore it’s not covered under warranty. This seems to be a constant issue as I’m reading the same problem happening. Hoping Kia will work with...
#11485242 |
My catalytic converter is going out on my car and i bought it last year in march
#11484529 |
Oil consumption issues Not normal Don’t understand why Kia knows about this issue but won’t fix it Over a year with this issue Place in poteau Cavanal Tire said it should be addressed By Kia not when my motor locks up! Kia says let pour gunk in your car to patch the issue they know about That should be addressed on why they have not fixed it.
#11481315 |
My car had regular maintenance done consistently but the motor still blew… I scheduled my oil change that morning since it was due but then as I’m driving I heard what I thought was a knocking sound but I didn’t think much of it since it was just now time to get the oil change done and the oil light hadn’t come on or anything… just assumed it was something in the road I had ran over so I drove the remaining 5 minutes home and as I pull in my driveway the check engine light comes on and “ENGINE CONTROL SYSTEM: possible engine condition. Schedule service” displayed on the screen… so I then a few days later I had it towed to the Kia dealership nearest me, only for them to tell me that if I cannot produce copies of EVERY single maintenance record for the last 4 years...
#11473701 |
Engine keeps burning oil Crazy that Kia wants me to pay $415 for an oil consumption test to prove to them my car burns oil. They should fix the issues with their Kia souls and any other automobile they make. They know it’s an issue but we have to pay out of pocket to get them to consider to fix it. Wish I had never bought a kia, life lesson learned.
#11472625 |
My name is [XXX], I own Kia Soul 2018 and I took my vehicle for an airbag recall and an ECU Update as part of a product improvement on May 7th of 2022. When I took the car out of the dealership store and I was on the freeway, the engine light turned on and the car wasn’t speeding more than 40mi/h. This happened two times, I was driving under the average speed of a freeway with no means to surpass other vehicles and get the freeway exits safety. On the third time this happened, the dealership said they would need to inspect the car and probably ask for an engine replacement. The product improvement activated the P1326 code, this happens when the Knock Sensor Detection System (KSDS) detects vibrations indicating the onset of excessive connecting rod bearing wear. If vibrations caused by bearing wear start to occur, the Malfunction...
#11471866 | Fire
I was driving on Interstate 64.im Norfolk when the car started to smoke, I just made to the side of the road and my car turned off. My dad told me that I he had the same thing happen to him on his 2011 optima his car turned off on the road. Kia had a recall on Kia optima engines. I spoke to another person that has a sol the same thing happened to them and there car only had 70,000 miles. Kia has put bad dangerous engines in there cars.
#11467361 |
The contact owns a 2018 Kia Soul. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and coast to the side of the road in neutral before the vehicle stalled again. The vehicle was not drivable. The vehicle was towed to the residence; the following day the vehicle was towed to the dealer. The contact was informed of three open recalls before the vehicle could be diagnosed. The recalls were completed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 139,354.
#11464350 |
Engine Failure. Car began knocking. Checked oil, it was very low and slugged. No sign of oil leakage. 8k cost to repair. Kia isn’t cooperating with warranty coverage. We are challenging them. About a week earlier car had done spontaneous system check and showed no adverse results. No warnings.
#11458696 |
I bought my 2018 Kia Soul from Fredy Kia Dealership in Houston, TX and after 3 years and 124K miles the engine failed. It started with the check light for 'engine knock sensor' code 1326. I had the sensor replaced but the mechanics mentioned that my oil was extremally low and needed oil. I just had my oil replaced by Archer Kia dealership 2 month prior how could that be? So they replace the oil and the sensor. I drove it for 4 hours and the check engine light came on again this time there is a knocking sound. The mechanics say its a blown piston and now the engine has to be replaced. This is incredibly sad and frustrating to know that these cars' engine fail after 100K and have to replace the engine. After researching on on this site and https://www.aboutautomobile.com/, this engine problem has been going on...
#11458170 |
MY ENGINE STARTED TO KNOCK OUT OF NO WHERE AND IT BLEW A ROD. I HAD A MECHANIC LOOK AT THE CAR AND HE SAID THE ENGINE WAS GONE. HE SAID YOUR CAR SHOULD NOT BE HAVING ENGINE PROBLEM AT ALL FOR THE YEAR OF THE CAR. I HAD ONLY HAD MY CAR NOT EVEN A YEAR. I GOT MY CAR IN 2020. MY CAR HAS BEEN SITTING IN MY YARD WITH A BLOWN ENGINE AND I AM MAKING MONTHLY PAYMENTS ON A CAR I CAN NOT DRIVE. I AM FURIOUS. I GOT MY CAR FROM HERTZ. I AM SO PISS. I NOTICE THEY RECALLED OTHER YEARS EXCEPT 2018. I NOTICE ALOT OF PEOPLE HAS REPORT THIS PROBLEM.
#11447800 |
Follow up to complaint number 11446088 submitted on 1/3/2022 Car was taken to dealership on 12/18/2021 for check engine light with code P1326 and car entered a limp home mode that limited engine RPMs to 1800-2000 RPM. I received a call from dealership on 1/12/2022 informing me that car was ready for pickup. Picked up car on 1/13/2022, where invoice says the following: "77240 p1326 DTC 39250fln/39250rq0 check engine light on arrival, trouble code p1326. bearing clearance test was not able to be performed due to no tsb opened yet for this year make and model. opened a pwa case performed compression and leak down test passed . performed few test tech line required and came to a conclusion that engine replacement is not approved, knock sensor was approved under warranty vehicle will be shipped with no dcts over 2 drive cycles of 10 miles" Two notes: (1) it appears...
#11447464 |
The contact's daughter-in-law owns a 2018 Kia Soul. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The oil warning light illuminated, and the contact's husband poured oil into the oil reservoir. The vehicle was towed to the contact's daughter-in-law's residence. An unknown dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was diagnosed by two independent mechanics with engine damage and connecting rod failure, which punctured the engine block. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they had issued a Product Improvement Campaign for the engine in November 2020; however, they did not have the contact's daughter-in-law's address. The failure mileage was approximately 100,000.
#11447348 |
My engine blew it just hit 80,000 miles on the dot and since I’m purchasing it threw Freedom Chevrolet Buick gmc by Ed Morse and not Kia directly my car cannot get fixed! I still owe a pretty penny and now I have no way of fixing when other Kia’s have had the same issue with engine blowing I just would like my car fixed. My safety and my kids what put in danger when it decided to do this On a busy road!
#11446088 |
On 16 November 2021, Kia sent a letter for a Product Improvement Campaign to install software called "Knock Sensor Detection System" ("KSDS") on my 2018 Kia Soul Plus. The software update was installed on 4 December 2021. The 16 November letter noted that if KSDS detected a problem, the car would enter a limp home mode that limited engine RPMs to 1800-2000 RPM and the Malfunction Indicator Lamp ("check engine light") would blink continuously. On 17 December 2021, the check engine light started to blink continuously, and the engine RPMs never exceeded 2000 RPM. I took the car to the dealership on 18 December 2021. The car is not safely operable. The dealership told me that they needed technical assistance from the factory, which they have not yet received as of 3 January 2022. I'm reporting the issue because it appears to be related to the known engine manufacturing defects...
#11445253 |
Engine Failure, Started burning oil, within a month of that started knocking, after 4 weeks the connecting rod went through the block. I was driving on a public roadway. Vehicle is in for repair now for a new short block, catalytic converter (oil damage) with the dealership and being repaired by the manufacturer under warranty. Only warning lamp the car has had was about a month prior for an inefficient catalytic converter. No warnings for low oil or engine trouble prior to developing the knock. Vehicle is at Celebration Kia in Delaware Ohio for repairs. The incident date is approximate.
#11445325 |
Buyer beware, DO NOT PURCHASE A KIA. Kept up with oil changes on the car. Purchased used in 2019 at 45k miles. While driving from work car just stopped working, and engine and oil light turned on. Electrical was working replaced battery maybe two months earlier. Wasn’t due for an oil change. Took car to a mechanic who said it was low on oil which seemed odd. Also replaced brake pads and rotors. $1000 later the car starts making a horrible rattling sound and the oil light and engine light turn on and car almost immediately dies. Took car to dealership, engine is done. This is happening to ALL of Kias cars that are being put on to the market. These cars are STILL being sold and they are all very much aware that these engines are bad. An entire decade of BAD ENGINES from Kia. And they are doing...
#11442972 |
While driving to work in my 2018 Kia soul on 10/16/21 vehicle has a significant hesitation pulling away from a stop sign/red-light. A very slight knocking noise could be heard. the oil light flickered on and then immediately went off. Next thing I know while doing 65 on the highway the oil, engine, and battery lights all lit up then suddenly power to the vehicle was gone! I managed to get the vehicle off the highway onto the shoulder of the road where I watched smoke pouring out of the engine bay. My vehicle only has 69059 miles. the 2.0L motor that is subject to many other recalls and issues is the same as what is in my Soul. . I've only had this car for less than two years! KIA REFUSES TO DO ANYTHING ABOUT IT!!
#11442652 |
At 94,000 miles without warning I have a rod knock. I have maintained oil changes regularly and topped my oil off before this drive. No warning lights no indicators. Just a blown engine.
#11440153 |
I have my oil changed regularly. At about 49,000 miles, upon braking, the oil light came on. When accelerating the oil light would go off. I checked the oil and it didn't even register. I added 2 quarts of oil to bring it to the mid line of dipstick. Took the car in, and had oil changed. 3 weeks later, at 50,000 miles, the oil is now a 1/2 quart low. Took car in to the dealer. They told me that the oil consumption of 1 quart every 1,000 miles is within normal range. This is ridiculous. I should not need to add oil to a 3 year old car between oil changes.
#11439996 |
I went and got my oil changed yesterday. The man at the Kia dealership showed me a water bottle that was about 8 oz full with black oil. He told me that that’s all the oil I had in my car and I probably have engine damage. There were no warning lamps or anything else. And I routinely get my oil and tires maintenance. I am now having sounds coming from my vehicle but still no warning lamps.
#11436700 |
Engine started to knock, then it got louder and finally the engine stopped running. If it would have shut down on the busy interstate, it could have been a disaster. The problem has not been inspected by Manufacture. Trying to report to KIA. Engine has less than 84000. The oil light came on right before it died.
#11432892 |
My engine failed and gasket blew with no signs of over heated and no issues prior to failure car had no issues at all.
#11428832 |
The car started making a squeaky noise checked to see if it was the brakes or anything else, nothing everything appears fine. Hera the noise again have it checked out turns out car has no oil what do ever. I have my car serviced every 3 m as it should be even before the miles I know and have read and other articles about the oil just disappearing, my car only has 53, 000 miles on it.
#11428600 |
Around 65000 miles, While driving the engine just lost power and started knocking. There are a lot of forums with the same model with the same compliant and issue. even the Kia dealship says there is a problem with these engines. They are recommending a new engine I am afraid to have my family in this car.
#11422106 |
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
#11419943 |
I have been a 3 car Kia customer for almost 10 years. In the last 10 months I have had more than a dozen service visits. Starting in August 2020 my engine was losing oil. After first visit, my SA Edwin agreed this is a problem, do the oil consumption test and we’ll be on our way for a repair. Test Done, with a "sorry" we have to do the test again but we replaced the ignition coil. (2nd Coil since I’ve owned car) And again we test. With more "Sorry" it didn't burn enough oil, or you have to come in EXACTLY at 1,000 miles. (This is NOT true; math can be converted at any mileage over the 1,000.) Even when I told them it starts burning at the 2,000 mark after oil change. Over and over again, I miss work to sit in the dealership, or WALK home,...
#11418856 |
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
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