NHTSA Complaint #11506691 — 2018 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11506691
Vehicle 2018 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact’s fiancé owns a 2018 Kia Soul. The contact stated that while the vehicle was idling at a stop light, the check engine warning light illuminated. The contact’s fiancé then depressed the accelerator pedal and the vehicle stalled. The contact stated that he pushed the vehicle to a nearby parking lot where it was towed to an independent mechanic. The contact was informed that the vehicle was included in an unknown engine recall and that the engine rod bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the customer was responsible for keeping contact information up to date, but no further assistance was provided. The failure mileage was approximately 78,000.

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