NHTSA Complaint #11447800 — 2018 KIA SOUL

Follow up to complaint number 11446088 submitted on 1/3/2022 Car was taken to dealership on 12/18/2021 for check engine light with code P1326 and car entered a limp home mode that limited engine RPMs to 1800-2000 RPM. I received a call from dealership on 1/12/2022 informing me that car was ready for pickup. Picked up car on 1/13/2022, where invoice says the following: "77240 p1326 DTC 39250fln/39250rq0 check engine light on arrival, trouble code p1326. bearing clearance test was not able to be performed due to no tsb opened yet for this year make and model. opened a pwa case performed compression and leak down test passed . performed few test tech line required and came to a conclusion that engine replacement is not approved, knock sensor was approved under warranty vehicle will be shipped with no dcts over 2 drive cycles of 10 miles" Two notes: (1) it appears that the manufacturer informed dealership that it would not approve replacing the engine, despite the engine being under warranty, because no recall has yet been issued on the 2018 model year. (2) the dealership say they performed 2 drive cycles, each of at least 10 miles. This was not done, as shown on the mileage in/out readings on the attached invoice (see attached document, "06 - 2022-01-12 - Kia Carson - Invoice"). Attached are 8 documents for all the documents I have related to this problem: (1) NHTSA - Vehicle Complaint - 11446088 - 2022-01-03 (2) Kia Product Improvement Campaign Letter - 2021-11-16 (3) 01 - 2021-12-04 - Kia Carson - Workorder (4) 02 - 2021-12-04 - Kia Carson - Invoice (5) 03 - 2021-12-07 - Kia Carson - Workorder (6) 04 - 2021-12-07 - Kia Carson - Invoice (7) 05 - 2021-12-18 - Kia Carson - Workorder (8) 06 - 2022-01-12 - Kia Carson - Invoice Answers to questions above: (1) not available for inspection. I no longer possess vehicle (2) see complaint 11446088 (3) dealer confirmed problem, see 2022-01-12 invoice (4) yes, see 2022-01-12 invoice (5) see complaint 11446088