2010 KEYSTONE FUZION Electrical System Problems

2010 KEYSTONE FUZION II 5TH WHEEL UNIT. HAD TRANSFER SWITCH REPAIRED UNDER RECALL. HAD SEVERAL ITEMS REPAIRED, I.E. LIGHT FIXTURES, REAR RAMP WIRING, HOLDING TANK VALVE REPLACEMENTS AND REPAIRS, TIRE FAILURES. ISSUE NOW IS A WARNING LIGHT IN THE MAIN FUSE PANEL INDICATING A BLOWN FUSE. UPON CONTACTING MANUFACTURER, THE CUSTOMER SERVICE REP INDICATES THAT THERE IS NO TYPE OF STANDARD WIRING, PIPING OR OTHER DIAGRAMS TO TROUBLESHOOT ANY OF THESE SYSTEMS, ALTHOUGH A WARNING LIGHT WOULD MEAN A SHORT IN A WIRING SYSTEM. THE COST OF TAKING UNIT TO DEALER FOR REPAIRS IS BORN BY THE OWNER. DEALERS, ALL OF THEM, HAVE THE ATTITUDE OF "IF YOU DIDN'T BUY IT HERE, I DON'T WANT YOUR PROBLEMS." THEY COME UP WITH ANY EXCUSE TO NOT SERVICE THE UNIT PROPERLY, UNLESS OF COURSE YOU ARE PAYING THEIR REGULAR SHOP RATE, IF THEY WANT TO GET YOU IN. EXTENDED WARRANTIES ARE HONORED...

WE BOUGHT OUR 2010 KEYSTONE FUZION RV AROUND JUNE/JULY 2010. THE DEALER (CAMPING WORLD, S.C.) TOLD US THAT THE RV WAS A BRING-BACK, NEVER EVEN USED (WHICH, LOOKING BACK ON IT, MAKES ME WONDER IF THERE WERE PROBLEMS WITH THE UNIT FROM THE START). IN AUGUST 2010, WE TOOK IT ON A TRIP TO VIRGINIA. WE PLUGGED IN THE 50 AMP SERVICE AND ABOUT AN HOUR AFTER, THE UNIT CAUGHT FIRE IN THE STORAGE COMPARTMENT. THANKFULLY, MY HUSBAND WAS THERE WHEN IT HAPPENED AND WAS ABLE TO CONTAIN THE DAMAGE. WE IMMEDIATELY CONTACTED KEYSTONE RV, WHO HAD NO INTEREST WHATSOEVER IN WHAT HAPPENED. IT TOOK MONTHS BEFORE A DEALERSHIP IN PA FINALLY MADE THE REPAIRS,' REPLACING A BAD TRANSFER SWITCH. THIS PAST SUMMER (JUNE 2012) WE AGAIN TOOK THE UNIT TO S.C. FOR VACATION. WE SMELLED ELECTRICAL FIRE IN THE UNIT AND AGAIN, THANKFULLY, MY HUSBAND FOUND THE FIRE BEFORE...

I HAVE RECEIVED A RECALL NOTICE FOR A DEFAULT IN A IOTA ITS-50R TRANSFER SWITCH. THESE SWITCHES ARE EXPERIENCING HEAT RELATED FAILURES. WARNING CONTINUED USE WITHOUT REPLACING INCREASES RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE. I HAVE CONTACTED THE MANUFACTURER FOR REPAIR. I INFORMED THEM THAT THE UNIT IS PERMANENTLY SET AND NOT ABLE TO BE TAKEN TO A AUTHORIZED DEALER. I WAS INFORMED THAT THEY WOULD NOT PROVIDE A MOBILE SERVICE TO DO THE REPAIR. I DO NOT KNOW IF YOUR ORGANIZATION CAN BE OF ANY HELP IN PERSUADING THEM TO CHANGE THEIR POSITION IN PROVIDING A MOBILE SERVICE TO DO REPAIR. I WOULD GREATLY APPRECIATE ANY ASSISTANCE THAT YOU CAN PROVIDE. ALTHOUGH MY MAILING ADDRESS IS IN FLORIDA THE VEHICLE IS IN CORTEZ COLORADO. *TR

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.