NHTSA Complaint #10491439 — 2010 KEYSTONE FUZION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10491439
Vehicle	2010 KEYSTONE FUZION
Component	ELECTRICAL SYSTEM
Date of Incident	November 20, 2011
Date Filed	January 4, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE RECEIVED A RECALL NOTICE FOR A DEFAULT IN A IOTA ITS-50R TRANSFER SWITCH. THESE SWITCHES ARE EXPERIENCING HEAT RELATED FAILURES. WARNING CONTINUED USE WITHOUT REPLACING INCREASES RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE. I HAVE CONTACTED THE MANUFACTURER FOR REPAIR. I INFORMED THEM THAT THE UNIT IS PERMANENTLY SET AND NOT ABLE TO BE TAKEN TO A AUTHORIZED DEALER. I WAS INFORMED THAT THEY WOULD NOT PROVIDE A MOBILE SERVICE TO DO THE REPAIR. I DO NOT KNOW IF YOUR ORGANIZATION CAN BE OF ANY HELP IN PERSUADING THEM TO CHANGE THEIR POSITION IN PROVIDING A MOBILE SERVICE TO DO REPAIR. I WOULD GREATLY APPRECIATE ANY ASSISTANCE THAT YOU CAN PROVIDE. ALTHOUGH MY MAILING ADDRESS IS IN FLORIDA THE VEHICLE IS IN CORTEZ COLORADO. *TR

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