2021 KEYSTONE BULLET — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
3
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2021 KEYSTONE BULLET
The 2021 KEYSTONE BULLET has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. 3 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problems involve the Service Brakes (2 complaints), Structure (1 complaint), and Suspension (1 complaint).
Recalls for the 2021 KEYSTONE BULLET
NHTSA has recorded 5 recalls for the 2021 KEYSTONE BULLET, potentially affecting up to 270,466 vehicles.
Recall 22V144000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING
| 39,240 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Consequence: Inoperable safety alarms increase the risk of injury.
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
View full details →Recall 22V144000 — ELECTRICAL SYSTEM
| 39,240 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Consequence: Inoperable safety alarms increase the risk of injury.
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
View full details →Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Recall 21V250000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
| 216 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.
Consequence: An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
Remedy: Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
View full details →Owner Complaints for the 2021 KEYSTONE BULLET
5 complaints have been filed with NHTSA for the 2021 KEYSTONE BULLET. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontspringsleaf Spring Assemblyhangerbracket | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger’s side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
The contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger’s side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
The contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger’s side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Brake Wiring drivers side of trailer melted inside trailer axel and near brake drum. Technician stated possible due to wiring being damaged when run through axel. Camping World Lakewood NJ has defective wiring and photos. First noted something questionable about wires in [XXX] but seemed to be working ok then inspected by Camping World [XXX] found wiring insulation seriously melted. Wiring required replacement. Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems
2021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS
Safety Rating for the 2021 KEYSTONE BULLET
NHTSA has not yet tested the 2021 KEYSTONE BULLET in its New Car Assessment Program.
Technical Service Bulletins for the 2021 KEYSTONE BULLET
Keystone RV Company has issued 3 technical service bulletins (TSBs) for the 2021 KEYSTONE BULLET. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20-387 — EQUIPMENT ADAPTIVE/MOBILITY
It has been determined that certain Bullet travel trailers built with fiberglass front caps did not have proper backers to prevent cap from collapsing when in transit. The following procedure describes how to reinforce the caps to prevent them from collapsing.
20-387 — EQUIPMENT
It has been determined that certain Bullet travel trailers built with fiberglass front caps did not have proper backers to prevent cap from collapsing when in transit. The following procedure describes how to reinforce the caps to prevent them from collapsing.
20-387 — STRUCTURE:BODY
It has been determined that certain Bullet travel trailers built with fiberglass front caps did not have proper backers to prevent cap from collapsing when in transit. The following procedure describes how to reinforce the caps to prevent them from collapsing.
NHTSA Investigations for the 2021 KEYSTONE BULLET
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE BULLET
- 2016 KEYSTONE BULLET — 3 complaints
- 2017 KEYSTONE BULLET — 5 complaints
- 2018 KEYSTONE BULLET — 4 complaints
- 2019 KEYSTONE BULLET — 2 complaints
- 2020 KEYSTONE BULLET — 2 complaints
- 2021 KEYSTONE BULLET (current)
- 2022 KEYSTONE BULLET — 0 complaints
- 2023 KEYSTONE BULLET — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints