2014 JEEP PATRIOT Seatsfront Assemblyhead Restraint Problems

The contact owns a 2014 Jeep Patriot. The contact stated that the front passenger’s side headrest unintendedly deployed. The vehicle was taken to the dealer who diagnosed and determined that the headrest needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure; however, the contact had not received a callback. The approximate failure mileage was 64,000.

The contact owns a 2014 Jeep Patriot. The contact stated while stopped, the driver’s side seat headrest deployed without warning. The contact suffered a concussion and sought medical attention. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 128,000.

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD AND IT WAS NOTICED THAT THE ACTIVE HEAD REST ON THE FRONT PASSENGER SEAT FRACTURED AND ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (770-382-5885, LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) WHERE IT WAS STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE MILEAGE WAS TOO HIGH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 116,002.

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE PASSENGER SIDE HEAD REST MOVED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST NEEDED TO BE REPROGRAMMED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 07/19/16*LJ *CN