2018 JEEP GRAND CHEROKEE Wheels Problems

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 MPH, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The ABS warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available....

ABS light/Traction light comes on when I break or reverse. When I start up the car it is never on. The car jerks as it shifts to 2wd and I am informed that park sensor is off as well.

Problem #1: ABS sensor malfunction on all 4 wheels causing vehicle to stall on the highway. I could not accelerate and the whole vehicle was jerking. Huge safety issue. Problem #2: The screen/radio/navigation system malfunctioned while driving. The volume was going up and down, it was calling contacts in my phone, turning on air conditioning and heater, turning on seat warmer and cooler, changing radio/ songs, disconnecting and reconnecting to different bluetooths. Also a huge safety issue, I had to pull over until it stopped. Massive distraction.

I WAS DRIVING BETWEEN 50 - 55 MPH AND WITHOUT WARNING THERE WAS A REALLY HARD HIT AND LOUD NOISE THAT I THOUGHT MAY HAVE BEEN A BLOW OUT. IT WAS DAYLIGHT AND NO DEBRIS IN THE ROAD THAT I HIT TO CAUSE ANY DAMAGE. I HAD NEW TIRES THAT WAS APPROXIMATELY 5 MONTHS OLD AND 44,000 MILES ON MY VEHICLE. MY INSURANCE SENT OUT PEOPLE TO LOOK INTO THE SITUATION AND IT SEEMS THE RIGHT LOWER CONTROL ARM AND BALL JOINT SNAPPED WHICH IN TURN CAUSE THE WHOLE INSIDE OF MY TIRE TO BE SLASHED.

AT A STOPLIGHT I PRESSED ON THE BRAKES AND THEY WERE TOO HARD TO PUSH DOWN AS I LOOK TO MAKE SURE I WAS IN DRIVE WHICH I KNOW I WAS AND I WAS I WAS IN DR. AND THEY WERE STILL TOO HARD TO PUSH DOWN SO I PUT IT IN PARK PUT IT BACK AND DRIVE IT PUSHED OUT AT FIRST AND THEN CHYNA KICKED ME BACK REALLY HARD SO I DID THAT ONE MORE TIME AND THEY FINALLY ENGAGED AND WE'RE WORKING SUNROOF TRACK KEEPS GOING OFF PROBLEMS WITH BLUETOOTH CONNECTION TO IPHONE CONSTANTLY WHEELS WE ARE OUT VERY VERY QUICKLY AT 17,000 MILES CAN ALREADY FEEL TRANSMISSION SLIPPING

I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS...

THE GOODYEAR TIRES HAVE LITTLE TREAD LEFT AFTER 14,000 MILES. ALSO, THE KEVLAR GOODYEAR ARE HIGHLY SUSCEPTIBLE TO PENETRATION BY STAPLES. STAPLES! I CAN UNDERSTAND THAT NO TIRE IS IMPERVIOUS TO NAILS BUT I WOULD HAVE THOUGHT THAT WITH KEVLAR THESE TIRES SHOULD BE ABLE TO STOP A STAPLE. I GUESS NOT. PROBABLY THE MOST IMPORTANT ISSUE IS THE LACK OF TRACTION ON THE TIRES. THEY ARE ABSOLUTELY HORRIBLE IN THE RAIN. UNSAFE ACTUALLY. THESE TIRES NEED TO BE REMOVED FROM THE MARKET.

I WAS TRAVELING SOUTH ON CAMBRIDGE RD. AS I WAS APPROACHING A SHOPPING PLAZA, A VEHICLE WAS ATTEMPTING TO EXIT THE PARKING LOT OF THE PLAZA ALSO HEADING SOUTH. AS THE VEHICLE WAS ATTEMPTING TO MAKE THE LEFT HAND TURN, IT PULLED IN FRONT OF MY CAR, DRIVING ME OFF THE ROAD. I HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING THAT CAR, AND WHEN I DID I CRASHED INTO AN ELECTRICAL POLE, DESTROYING THE ENTIRE FRONT END AND TOTALING THE CAR. THE AIRBAGS DID NOT DEPLOY AND THIS IS WHY I'M FILING THIS REPORT.

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH UPHILL, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE TRAVELED ACROSS THE HIGHWAY AND CRASHED INTO AN EMBANKMENT. THE ABS AND SKID CONTROL INDICATORS ILLUMINATED. THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED RIB INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROWE AUTO GROUP, LLC, 303 TENNEY ST, KEWANEE, IL 61443, (309) 852-2188) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER WHEEL WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,558.