2019 INFINITI Q50 — Problems, Recalls & Safety Data
N/A
Safety Rating
45
Owner Complaints
1
Recall
15
Service Bulletins
0
Investigations
Overview of the 2019 INFINITI Q50
The 2019 INFINITI Q50 has received a total of 45 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 15 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (6 complaints), Unknown Or Other (6 complaints), and Engine (5 complaints).
Recalls for the 2019 INFINITI Q50
NHTSA has recorded 1 recall for the 2019 INFINITI Q50, potentially affecting up to 1,228,830 vehicles.
Recall 19V654000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 1,228,830 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up...
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI...
View full details →Owner Complaints for the 2019 INFINITI Q50
45 complaints have been filed with NHTSA for the 2019 INFINITI Q50. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 6 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Engine | 5 | 1 | 0 | 0 | 0 |
| Power Train | 4 | 1 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 1 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasolineturbosupercharger | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryhoses Linespiping And Fittings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving, my vehicle suddenly shut off without warning. After restarting, the vehicle would not accelerate over 40 miles per hour. I had the vehicle inspected by the dealership, and they informed me that the engine oil filter contained metal debris. The dealership explained that the presence of metallic particles in the filter could indicate internal engine wear or damage, and they recommended a full engine replacement at a cost of approximately $20,000. At this time, I have not been shown the filter or the debris, but I was advised that this condition may require further diagnosis and possible engine repair or replacement.
The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.
The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.
Safety Rating for the 2019 INFINITI Q50
NHTSA has not yet tested the 2019 INFINITI Q50 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 INFINITI Q50
Nissan North America, Inc. has issued 15 technical service bulletins (TSBs) for the 2019 INFINITI Q50. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB23-010B — EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
R22D1 Q50_Q60 Da — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Daimler ISS Reprogram Voluntary Emission Recall Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Recall Campaign on certain MY2016-2019 INFINITI Q50 and MY2017-2019 INFINITI Q60 vehicles to reprogram the Engine Control Module (ECM). The ECM reprogram is intended to improve the Idle Stop/Start functionality after 250,000 starter...
R22D1 Q50_Q60 Da — ENGINE AND ENGINE COOLING
Daimler ISS Reprogram Voluntary Emission Recall Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Recall Campaign on certain MY2016-2019 INFINITI Q50 and MY2017-2019 INFINITI Q60 vehicles to reprogram the Engine Control Module (ECM). The ECM reprogram is intended to improve the Idle Stop/Start functionality after 250,000 starter...
ITB19-031a — EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2019 Q50 SIGNATURE EDITION SOS BUTTON DELETION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-031a — ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2019 Q50 SIGNATURE EDITION SOS BUTTON DELETION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-023a — ELECTRICAL SYSTEM
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-029 — STEERING
2017-2020 Q50; STEERING FEELS LIGHT OR SENSITIVE IF YOU CONFIRM The client states the steering feels light or sensitive AND There are no EPS DTCs stored. ACTION 1. Confirm the current power steering control module part number. 2. Reprogram the power steering control module, if applicable.
ITB19-027a — ELECTRICAL SYSTEM
MIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-012a — EQUIPMENT
MIL ON WITH DTC P0448 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P9331 2019 Q50_Q — POWER TRAIN
7-Speed Automatic Transmission (AT) Lock Up Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action on to inspect 6 specific 2019 INFINITI Q50 and 43 specific INFINITI QX80 vehicles identified in Service Comm, to inspect the transmission torque converter. Affected vehicles are subject to a...
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2019 INFINITI Q50
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI Q50
- 2014 INFINITI Q50 — 252 complaints
- 2015 INFINITI Q50 — 174 complaints
- 2016 INFINITI Q50 — 51 complaints
- 2017 INFINITI Q50 — 86 complaints
- 2018 INFINITI Q50 — 60 complaints
- 2019 INFINITI Q50 (current)
- 2020 INFINITI Q50 — 4 complaints
- 2021 INFINITI Q50 — 6 complaints
- 2022 INFINITI Q50 — 1 complaint
- 2023 INFINITI Q50 — 8 complaints
- 2024 INFINITI Q50 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints