2020 INFINITI Q50 — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
0
Recalls
22
Service Bulletins
0
Investigations
Overview of the 2020 INFINITI Q50
The 2020 INFINITI Q50 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 22 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (1 complaint), Service Brakes (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2020 INFINITI Q50
There are no recalls on file with NHTSA for the 2020 INFINITI Q50. No Active Recalls
Owner Complaints for the 2020 INFINITI Q50
4 complaints have been filed with NHTSA for the 2020 INFINITI Q50. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Recently, the turbochargers on my vehicle failed prematurely and had to be replaced. Shortly after this repair, and with the vehicle still under 60,000 miles, the engine exploded and failed while driving. This incident posed a severe safety hazard not only to me but to other drivers and pedestrians as I lost propulsion and had to swerve to the shoulder to avoid oncoming traffic. Fortunately, no one was injured, but the sudden failure could have led to a much worse outcome as not only did it fail but hot oil and coolant both poured out of the hole in the engine creating a hazard. I believe this failure is not only unacceptable for a vehicle with such relatively low mileage, but it may indicate a systemic or design flaw, particularly if turbo and engine failure is a recurring issue among other owners of this make and model. I am aware of Infiniti’s current engine recall for select vehicles for premature engine failure and would like to know should this be extended to Q50 model.
FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER THAT - DRIVING FROM NASHUA, NH TO MY HOUSE AT 159 ALLEN RD BY HIGHWAY RT 3 (55 MPH). DRIVING IN THE MIDDLE LANE, SWITCHING INTO THE LEFT LANE TO PASS SLOW MOVING CAR IN MIDDLE LANE. THERE ARE TWO CARS IN THE LEFT LANE AND PLENTY OF SPACE IN BETWEEN THEM. DISTANCE TO THE CAR AHEAD OF ME IN LEFT LANE IS ABOUT 10-12 YEARDS. TO THE CAR BEHIND - 15-20 YEARDS. ALL OF A SUDDNE WHEN I ALREADY MOVED INTO THE LEFT LANE CAR STARTS TO BRAKE LIKE THERE IS NO TOMORROW, CAR BEHIND ME ALMOST REAR ENDED ME. WHAT WAS WORSE - THE PERSON IN THAT CAR THOUGHT I DID THAT ON PURPOSE AND CRAZY PERSON STARTS TO CHASE ME SITTING DANGEROUSLY CLOSE TO MY REAR BUMPER. THEN HE/SHE PASSES ME AND HITS THE BRAKES IN FRONT OF ME - I BARELY AVOIDED REAR ENDING THAT CAR AT HIGHWAY SPEED. FRIDAY JANUARY 24TH 2020 DRIVING ON RT 3 (SPEED LIMIT 55MPH) DRIVING IN THE RIGHT LANE, SLOW MOVING TRUCK IN FRONT OF ME, CHANGING LANE TO THE LEFT (MIDDLE LANE), IN THE PROCESS OF PASSING THE TRUCK - ALREADY DRIVING BY THE TRUCK'S SIDE - ALL OF A SUDDNE CAR STARTS TO BRAKE SO HARD THAT CAR STATS TO SWAY AND I SEE IN THE RIGHT REAR VIEW MIRROW THAT TRUNK OF MY CAR IS UNDER THE TRUCK. MIRCIOUSLY I WAS ABLE TO MANAGE TO ESCAPE THIS SITUATION. THIS CAR WITH THIS TECHNOLOGY IS UNSAFE TO DRIVE, IT WILL CAUSE MORE ACCIDENTS THAN PREVENT.
FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER THAT - DRIVING FROM NASHUA, NH TO MY HOUSE AT 159 ALLEN RD BY HIGHWAY RT 3 (55 MPH). DRIVING IN THE MIDDLE LANE, SWITCHING INTO THE LEFT LANE TO PASS SLOW MOVING CAR IN MIDDLE LANE. THERE ARE TWO CARS IN THE LEFT LANE AND PLENTY OF SPACE IN BETWEEN THEM. DISTANCE TO THE CAR AHEAD OF ME IN LEFT LANE IS ABOUT 10-12 YEARDS. TO THE CAR BEHIND - 15-20 YEARDS. ALL OF A SUDDNE WHEN I ALREADY MOVED INTO THE LEFT LANE CAR STARTS TO BRAKE LIKE THERE IS NO TOMORROW, CAR BEHIND ME ALMOST REAR ENDED ME. WHAT WAS WORSE - THE PERSON IN THAT CAR THOUGHT I DID THAT ON PURPOSE AND CRAZY PERSON STARTS TO CHASE ME SITTING DANGEROUSLY CLOSE TO MY REAR BUMPER. THEN HE/SHE PASSES ME AND HITS THE BRAKES IN FRONT OF ME - I BARELY AVOIDED REAR ENDING THAT CAR AT HIGHWAY SPEED. FRIDAY JANUARY 24TH 2020 DRIVING ON RT 3 (SPEED LIMIT 55MPH) DRIVING IN THE RIGHT LANE, SLOW MOVING TRUCK IN FRONT OF ME, CHANGING LANE TO THE LEFT (MIDDLE LANE), IN THE PROCESS OF PASSING THE TRUCK - ALREADY DRIVING BY THE TRUCK'S SIDE - ALL OF A SUDDNE CAR STARTS TO BRAKE SO HARD THAT CAR STATS TO SWAY AND I SEE IN THE RIGHT REAR VIEW MIRROW THAT TRUNK OF MY CAR IS UNDER THE TRUCK. MIRCIOUSLY I WAS ABLE TO MANAGE TO ESCAPE THIS SITUATION. THIS CAR WITH THIS TECHNOLOGY IS UNSAFE TO DRIVE, IT WILL CAUSE MORE ACCIDENTS THAN PREVENT.
FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER THAT - DRIVING FROM NASHUA, NH TO MY HOUSE AT 159 ALLEN RD BY HIGHWAY RT 3 (55 MPH). DRIVING IN THE MIDDLE LANE, SWITCHING INTO THE LEFT LANE TO PASS SLOW MOVING CAR IN MIDDLE LANE. THERE ARE TWO CARS IN THE LEFT LANE AND PLENTY OF SPACE IN BETWEEN THEM. DISTANCE TO THE CAR AHEAD OF ME IN LEFT LANE IS ABOUT 10-12 YEARDS. TO THE CAR BEHIND - 15-20 YEARDS. ALL OF A SUDDNE WHEN I ALREADY MOVED INTO THE LEFT LANE CAR STARTS TO BRAKE LIKE THERE IS NO TOMORROW, CAR BEHIND ME ALMOST REAR ENDED ME. WHAT WAS WORSE - THE PERSON IN THAT CAR THOUGHT I DID THAT ON PURPOSE AND CRAZY PERSON STARTS TO CHASE ME SITTING DANGEROUSLY CLOSE TO MY REAR BUMPER. THEN HE/SHE PASSES ME AND HITS THE BRAKES IN FRONT OF ME - I BARELY AVOIDED REAR ENDING THAT CAR AT HIGHWAY SPEED. FRIDAY JANUARY 24TH 2020 DRIVING ON RT 3 (SPEED LIMIT 55MPH) DRIVING IN THE RIGHT LANE, SLOW MOVING TRUCK IN FRONT OF ME, CHANGING LANE TO THE LEFT (MIDDLE LANE), IN THE PROCESS OF PASSING THE TRUCK - ALREADY DRIVING BY THE TRUCK'S SIDE - ALL OF A SUDDNE CAR STARTS TO BRAKE SO HARD THAT CAR STATS TO SWAY AND I SEE IN THE RIGHT REAR VIEW MIRROW THAT TRUNK OF MY CAR IS UNDER THE TRUCK. MIRCIOUSLY I WAS ABLE TO MANAGE TO ESCAPE THIS SITUATION. THIS CAR WITH THIS TECHNOLOGY IS UNSAFE TO DRIVE, IT WILL CAUSE MORE ACCIDENTS THAN PREVENT.
Safety Rating for the 2020 INFINITI Q50
NHTSA has not yet tested the 2020 INFINITI Q50 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INFINITI Q50
Nissan North America, Inc. has issued 22 technical service bulletins (TSBs) for the 2020 INFINITI Q50. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB22-038B — ENGINE AND ENGINE COOLING
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-014 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may need to be updated. Perform steps 1-4 to check the software version.
ITB22-014 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may need to be updated. Perform steps 1-4 to check the software version.
ITB19-042C — ELECTRICAL SYSTEM:SOFTWARE
AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-022B — ELECTRICAL SYSTEM
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB20-016A — EQUIPMENT
COOLANT RESIDUE AT WATER PUMP This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-041d — EQUIPMENT ADAPTIVE/MOBILITY
2020 Q50; BOTH CENTER DISPLAY SCREENS ARE BLANK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-041d — ELECTRICAL SYSTEM
2020 Q50; BOTH CENTER DISPLAY SCREENS ARE BLANK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-041d — EQUIPMENT
2020 Q50; BOTH CENTER DISPLAY SCREENS ARE BLANK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-029 — EQUIPMENT
2017-2020 Q50; STEERING FEELS LIGHT OR SENSITIVE IF YOU CONFIRM The client states the steering feels light or sensitive AND There are no EPS DTCs stored. ACTION 1. Confirm the current power steering control module part number. 2. Reprogram the power steering control module, if applicable.
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2020 INFINITI Q50
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI Q50
- 2015 INFINITI Q50 — 174 complaints
- 2016 INFINITI Q50 — 51 complaints
- 2017 INFINITI Q50 — 86 complaints
- 2018 INFINITI Q50 — 60 complaints
- 2019 INFINITI Q50 — 45 complaints
- 2020 INFINITI Q50 (current)
- 2021 INFINITI Q50 — 6 complaints
- 2022 INFINITI Q50 — 1 complaint
- 2023 INFINITI Q50 — 8 complaints
- 2024 INFINITI Q50 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints