2008 INFINITI M35 Structure Problems

DASHBOARD IS SHINY, STICKY & GUMMY IN A NUMBER OF AREAS. THE VEHICLE IS ONE OWNER (OWNED BY A RETIRED PERSON), HAS ALWAYS BEEN GARAGE KEPT & DOES NOT SIT OUTSIDE IN THE ELEMENTS. IT HAS BEEN METICULOUSLY MAINTAINED & THE DASH HAS NEVER HAD ANY SUBSTANCES (I.E., PROTECTANTS) APPLIED. THE LOCAL INFINITI DEALER'S SERVICE DEPARTMENT INSPECTED THE DASH & STATED THAT THE MATERIAL WAS BREAKING DOWN & THE DASH NEEDS TO BE REPLACED. A CASE WAS INITIATED WITH INFINITI USA THAT RESULTED IN THE MANUFACTURER DECLINING TO ACCEPT ANY RESPONSIBILITY DUE TO THE VEHICLE NO LONGER BEING WITHIN THE ORIGINAL WARRANTY PERIOD. THE REPAIR HAS NOT YET BEEN COMPLETED DUE TO THE HIGH COST INVOLVED. *TR

THE PASSENGER DASHBOARD ON MY INFINITI IS CRACKING AND INFINITI WILL NOT WARRANTY PART. THE CRACK IS OCCURRING OVER THE PASSENGER AIRBAG AND I AM CONCERNED FOR THE SAFETY AND SECURITY OF MY FAMILY. RESOLUTION HAS BEEN UNSUCCESSFUL AND I FEEL THAT INFINITI HAS SOLD ME AN INFERIOR PRODUCE EVEN IF OUT OF WARRANTY. THE YEAR OF THE VEHICLE IS 2008, AND THERE SHOULD NOT BE THESE KINDS OF DETERIORATION OF MATERIALS. THE LACK OF CUSTOMER SATISFACTION AND CONSIDERATION OF THE SAFETY OF THE OCCUPANTS IS UNACCEPTABLE. *TR