NHTSA Complaint #10551340 — 2008 INFINITI M35 AIR BAGS

Complaint Details

ODI Number	10551340
Vehicle	2008 INFINITI M35
Component	AIR BAGS
Date of Incident	November 1, 2013
Date Filed	November 7, 2013
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE PASSENGER DASHBOARD ON MY INFINITI IS CRACKING AND INFINITI WILL NOT WARRANTY PART. THE CRACK IS OCCURRING OVER THE PASSENGER AIRBAG AND I AM CONCERNED FOR THE SAFETY AND SECURITY OF MY FAMILY. RESOLUTION HAS BEEN UNSUCCESSFUL AND I FEEL THAT INFINITI HAS SOLD ME AN INFERIOR PRODUCE EVEN IF OUT OF WARRANTY. THE YEAR OF THE VEHICLE IS 2008, AND THERE SHOULD NOT BE THESE KINDS OF DETERIORATION OF MATERIALS. THE LACK OF CUSTOMER SATISFACTION AND CONSIDERATION OF THE SAFETY OF THE OCCUPANTS IS UNACCEPTABLE. *TR

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