NHTSA Complaint #10633643 — 2008 INFINITI M35 STRUCTURE

Complaint Details

ODI Number	10633643
Vehicle	2008 INFINITI M35
Component	STRUCTURE
Date of Incident	March 15, 2014
Date Filed	September 16, 2014
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DASHBOARD IS SHINY, STICKY & GUMMY IN A NUMBER OF AREAS. THE VEHICLE IS ONE OWNER (OWNED BY A RETIRED PERSON), HAS ALWAYS BEEN GARAGE KEPT & DOES NOT SIT OUTSIDE IN THE ELEMENTS. IT HAS BEEN METICULOUSLY MAINTAINED & THE DASH HAS NEVER HAD ANY SUBSTANCES (I.E., PROTECTANTS) APPLIED. THE LOCAL INFINITI DEALER'S SERVICE DEPARTMENT INSPECTED THE DASH & STATED THAT THE MATERIAL WAS BREAKING DOWN & THE DASH NEEDS TO BE REPLACED. A CASE WAS INITIATED WITH INFINITI USA THAT RESULTED IN THE MANUFACTURER DECLINING TO ACCEPT ANY RESPONSIBILITY DUE TO THE VEHICLE NO LONGER BEING WITHIN THE ORIGINAL WARRANTY PERIOD. THE REPAIR HAS NOT YET BEEN COMPLETED DUE TO THE HIGH COST INVOLVED. *TR

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