2011 INFINITI G37 — Problems, Recalls & Safety Data

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N/A

Safety Rating

130

Owner Complaints

9 Crashes 1 Fire

1

Recall

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2011 INFINITI G37

The 2011 INFINITI G37 has received a total of 130 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. 8 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (49 complaints), Unknown Or Other (14 complaints), and Vehicle Speed Control (9 complaints).

Recalls for the 2011 INFINITI G37

NHTSA has recorded 1 recall for the 2011 INFINITI G37, potentially affecting up to 1,788 vehicles.

Recall 11V538000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

| 1,788 vehicles affected

Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

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Owner Complaints for the 2011 INFINITI G37

130 complaints have been filed with NHTSA for the 2011 INFINITI G37. Below is a breakdown by vehicle component.

Most Recent Complaints

#11712182 | TIRES | | N/A miles
The sidewalk of my tire blew out while driving on the highway in winter conditions. Luckily I was only going about 30 mph when it happened. The tires were advertised as 65,000 mile tires and my one tire catastrophically blew out with only 15000 miles on it. The tires are Cooper adventurer all season 225/55r17
#11627069 | STRUCTURE:BODY | | N/A miles
The sunroof’s drain ports clogging up is a known common issue to Infiniti dealers, as I have learned while taking my car in after the entire dashboard & electronics shorted out. The mechanic told me this is a common occurrence during the rainy season. Water may intrude the body through the clogged ports and the first location the water goes, happens to be the lower passenger side which ALSO happens to be the location of the body control module (BCM). The car has stopped operating on me in the middle of driving, and also wouldn’t allow me to get out of the gear I was in. What could be a $50 - $150 repair turns into a $2500 - $2800 repair.
#11623180 | POWER TRAIN | | N/A miles
Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.
#11616813 | STRUCTURE | | 89,000 miles
The contact owns a 2011 Infiniti G37. The contact stated that the sunroof drain was leaking, causing water to enter the cabin of the vehicle. There was mold beginning to form in the cabin of the vehicle, with a noticeable mold odor inside the vehicle. The vehicle had been taken to a certified mechanic who diagnosed that the hose for the sunroof drain needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
#11609946 | STRUCTURE | | 150,000 miles
The contact owns a 2011 Infiniti G37. The contact stated while parked, a water leak coming from the driver’s side floor was discovered. The vehicle was taken to an independent mechanic who informed the contact that the cause of the water leak was unknown; however, the independent mechanic also informed the contact that when the carpet on the driver’s side floor was removed there was a towel underneath. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

View all Air Bags complaints →

Safety Rating for the 2011 INFINITI G37

NHTSA has not yet tested the 2011 INFINITI G37 in its New Car Assessment Program.

Technical Service Bulletins for the 2011 INFINITI G37

Nissan North America, Inc. has issued 8 technical service bulletins (TSBs) for the 2011 INFINITI G37. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

ITB11-043a — EQUIPMENT

ALL 2011 INFINITI MODELS: I-KEY STORAGE REVISED; ALL KEYS ARE STORED IN CUP HOLDER This bulletin is no longer active. Please discard previous versions of ITB11-043.

ITB17-026a — FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms,...

ITB09063B — EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this...

ITB12026F — SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies,...

ITB14023 — EQUIPMENT

SERVICE INFORMATION If the hydraulic unit assembly (pump assembly) needs to be tested for any reason, the convertible top should not sink or drop further than 250 mm (9.84 inches) within one (1) minute or less when opened as shown in Figure 1. - If the convertible top sinks further...

ITB13008 — EQUIPMENT

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the...

ITB12023B — POWER TRAIN

IF YOU CONFIRM: If the customer reports or has previously reported: * Harsher than expected down shifts when coasting to a stop. * Hesitation/lag when accelerating after coasting. * Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop). * Engine rev matching...

ITB12-024 — ELECTRICAL SYSTEM:IGNITION:SWITCH

INFINITI: IGNITION SWITCH (PUSH BUTTON) WILL NOT RESPOND. CHECK THE BATTERY STATE OF CHARGE (SOC) AND RECHARGE IF NECESSARY AND REPROGRAM THE BCM. ALSO INCLUDED MODELS FX35/50 MODEL YEARS 2011-2012. *JS

NHTSA Investigations for the 2011 INFINITI G37

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the INFINITI G37

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Other INFINITI Models

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