2017 HYUNDAI SONATA Steering Problems

170 NHTSA complaints on file

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Steering Issues in the 2017 HYUNDAI SONATA

170 steering complaints have been filed with NHTSA for the 2017 HYUNDAI SONATA. Of these, 5 involved a crash, 1 involved a fire, and 1 resulted in injury.

170
Complaints
5
Crashes
1
Fires
1
Injuries
0
Deaths

All Steering Complaints

#11717972 |
While driving around 45 mph, the steering wheel locked up and car came to a hard stop. Luckily cars swerved to avoid me. This was the second time it happened. The first time I was in a parking garage and the steering wheel locked up. After restarting the vehicle, the steering wheel worked again. The dash showed no fault codes or engine light. I found out there is a service bulletin and took it in to the dealer. Once there, the confirmed it was the power steering and is covered by the service bulletin and extended warranty. However, because the bulletin requires the dealer to clear code to try and reproduce it, I have to pick up vehicle because they could not reproduce the fault code. So now I have to drive the vehicle knowing their is a service bulletin for the problem and have it happen again before it...
#11715392 |
Was just driving and lost steering, basically very hard to turn the wheel. Traction control light and a red steering wheel light came on.
#11706062 |
My car steering is locking up while driving on highway and regular roads. Resulting almost in not being able to control and crash. I also had a recall for my engine which was already replaced and now having same issue with oil burning and not leaking.
#11703779 |
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving 10 MPH in a parking lot, the steering wheel seized. The contact was unable to turn the steering wheel. The vehicle was restarted. The vehicle became sluggish and snagged while driving to the residence. The steering wheel symbol in red was displayed on the instrument panel. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,011.
#11698482 |
While driving my vehicle I have lost power steering twice completely. The first time I was in a five-story parking garage turning into a parking space, when power steering went out. The second time I was pulling into my driveway and the power steering went completely out. At other times my car would pull to the right just a little at one point or maybe even harder at other points. I never know when I'm going to have a problem sometimes I don't have a problem, car drives normal this problem has existed for the last 3 weeks. Like power steering sometimes is harder to turn to the left around a curve are a corner. When the steering goes out warning lights do come on one like a hazard sign one like engine light and others. I take really good care of my car my personal mechanic has called Hyundai...
#11681203 |
- I was reversing from a car space, and do a K-turn, the steering wheel locked when moving forward. When the steering wheel locked, the red steering wheel light on the dashboard is on. I have to turn off the engine to reset the power steering. It's available for inspection upon request. - I cannot move the car in the parking lot. The other drivers in the lot do not know what happened. - I don't know exact step to reproduce the problem. - The 2015 Sonata may have a faulty EPS (Electronic Power Steering) motor, or a failed torque sensor. It would be helpful for Hyundai to confirm the 2017 Sonata model does not have these issues/recalls.
#11680709 | Crash
Power relay has been replaced several times, air bags did not deploy with either wreck and loss control of steering causing a crash which bent the frame. Hyundai never once contacted me regarding this defective car they replaced motor in because of knock sensor and im lucky to be alive. On one of the accidents in February there was an error message that popped up right before I had the wreck and it was an error message wrong with the cars transmission system or something like that I had the dealership who said there was no codes on that car and I had my own personal mechanic who had codes pop up on that car that the dealership hid
#11671367 |
Steering wheel warning light comes on traction control light comes on. Steering becomes difficult
#11647048 |
When turning the steering wheel to the left, the steering wheel jerks and pulls to the left, gets stuck some and the jerk back into place when coming out a left turn or curve to balance steering wheel position. Searched for recall and took to Hyundai but they could not find anything. They say maybe purchase tires, rotate your tires and/or wheel alignment. I have done it all. They said they heard others say that but don't see a recall or know what would cause it. Went on Reddit, and others are having the same problem. Therefore, there is a problem this jerking issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11636772 |
Experienced total loss of power steering when entering a parking lot. Was extremely hard to turn wheel to get into a parking spot. Red steering wheel icon with exclamation point was flashing on the dash. Shut off car, turned back on, and the light went off. Still had car towed, owner’s manual states to have it inspected by the manufacturer, don’t drive. Of course, Walser Hyundai Service Center in Coon Rapids could not duplicate the issue - so nothing was done. A C1102 code was detected meaning low voltage, however, when checking the battery and alternator, both tested good. Was told that there are 4 different parts to the steering, each one being very expensive to repair. Also, my display has been going out intermittently for the last year. Possible voltage too? My display did NOT go out when the power steering went out. ??? Computer Issue Maybe ??? Car...
#11627540 |
Lost power steering in heavy traffic. Was able to move safely to a parking lot and stopped. A light came on with a steering wheel at the same time the power steering went out. Turned off vehicle and when started again no light on the dash and power steering was ok. After 2-3 more miles of driving lost power again with the light came back on. Was able to park safely. Started it the next day and all seemed ok but did not drive. 2 days later started ok and no light on dash, within 1 mile light came on then 10 seconds later the power steering stopped working. Was able to drive slowly to the mechanics and he confirmed that it needs a new module inside the steering wheel.
#11626111 |
Steering makes nocking noise when turning the wheel. Steering has locked up while driving losing all control of steering the vehicle.
#11622582 |
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The EPS and ESC warning light was illuminated. The vehicle was taken to an independent mechanic, who observed a failure code on the OBD scanner but was unable to duplicate the failure during a test drive. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V190000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.
#11617961 |
My engine burns oil like crazy. At least 1 qt every 1,000 miles or less. Took to dealership and was given a hard time about it having an issue. Now my power steering light keeps randomly coming on. I'll feel the steering start to get hard to steer. Thought I needed belts so I replaced both serpentine & water pump belt but it still happens. When my power steering light comes on and steering wheel locks up, I have to put the car in park & rev the engine to get the light to turn off. Mechanics said all pulleys are in good shape so not sure what's doing it. My lights also start to flicker when power steering light comes on. I have a new altenator and battery so it's not caused from that. I have no idea what's causing it but it's extremely dangerous!!
#11617595 |
The power steering on the vehicle keeps locking on its own! The dealership say they can’t do anything because once you turn the car off for a certain amount of time it stops and goes back normal. Not safe for driving happens on highway can cause deadly accidents
#11602712 |
When you start the car and take off.... the power steering goes away. Very difficult to steer car. Its happened a few times now in a short period of time. When you turn off the engine...and restart, The steering comes back. I see there are many people on the internet that have the same problem. Someone is going to get in an accident and get killed if this is not address immediately. I see down below in the form to fill out it has a date. The last one was on
#11594287 |
Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.
#11592293 |
On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from...
#11588746 |
While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?
#11587120 |
tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.
#11585922 |
Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.
#11584485 | Crash
I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.
#11584184 |
My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.
#11575632 |
When making minor steering corrections, driver inputs require more than normal force, until the resistance suddenly gives way. The car then responds to drivers input, causing a need for the driver to correct in the opposite direction. The result is a car which seens to weave from side to side as the driver attempts to stay within lane. The side to side movements become particularly dangerous when traveling aside large vehicles. Multiple internet conversations concerning this steering problem can be found. The service manager at the local dealer states he is aware of the problem but will do nothing about it as no recall has been issued.
#11571945 |
Power steering failed as I was pulling in parking lot, with my son , have not brought to dealer yet costly to fix been told by mechainic,no warning whatsoever ever on gauges, luckily it didn’t happen on highway that I had just gotten off of 65mph could have been worse
#11566802 |
I was stopped at a red light. Once light turned green I went to make a left-hand turn. My vehicles power steering shorted out, almost causing me to hit a pedestrian and child.
#11563085 |
Power steering failure almost resulted in a fatality. Could not steer away from a pedistrian
#11562856 |
Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue....
#11553977 |
I have been having issues with the Power Steering, I often get the wheel sensor and stability sensors activate making it very hard to steer my vehicle, I have taken to the repair shop to unlock, but comes back after a week. this is a problem and feel very unsafe driving as it has locked while I am driving, having me to pull over to turn off my car to clear the sensors. this issue has been happening more often, and has become a financial burden as the dealer charges a fee for running analysis on the vehicle.
#11553669 |
Steering wheel froze/would not turn, and Shift selector and Ignition key were also frozen on Three occasions. Once while backing out of parking space, and Twice after being parked. Vehicle is available for inspection. Frozen steering wheel while in motion could have caused accident. Car was inspected by Dealership, but Service Representative stated " could Not determine problem unless it was happening at time of their inspection" and " they are having this problem on other Hyundai models." Only inspected by original Dealership. No prior warning to any of the three incidents.
#11549460 |
Steering has locked up on me, usually when coming out of a parking space. Makes a clunking noise at times when turning. Only way to reset is to turn engine off and on again. Has been giving me trouble for a number of months now. Had 2 different Auto Repair services look at it, and they say it may be electrical or something more serious. Both recommend to take it to Hyundai dealership where I got it. I am awaiting a service call from the Hyundai dealership, and from all these other reports, I think the cost of the repair should be covered under a recall. Very unsettling to drive when the steering does not work properly.
#11547380 |
Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.
#11539012 |
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair...
#11537866 |
As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.
#11531493 |
I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.
#11530482 |
I noticed that the steering column was making a noise right after Hyunda replaced the defective motor. Car was leaking fluids and engine light came on. Benson Hyundai had the car towed. I mentioned that the steering did not feel right and I was concerned. They evaluated and said the mid steering shaft needed to be replaced. I noticed this was an issue with earlier models but did not see anything with the 2017 model. Thought it would be worth inquiring as the dealership is so nasty to deal with and don’t seem to have answers when I go to them.
#11529483 |
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.
#11525497 |
I’ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it’s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn’t been in any accidents. I’ve talked to numerous people with this same issue. This will kill somebody if it isn’t addressed as a recall. Most people can’t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being...
#11524246 |
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.
#11524151 |
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL...
#11522165 |
Steering column randomly locks up and the car can’t be driven.
#11519630 |
Since Aug 2021 I started to feel the steering is very tight. Even with a small move car steers very quickly. I have to hold the steering with both hands. Before that it was very easy to drive, even with one hand. Since then, every time when I went to Hyundai dealerships for regular maintenance I brought up about this. I was taking to Hyundai dealership in Kirkland, WA and Renton, WA. They checked and said that they don't feel it. I called Hyundai US and they assigned a case number and assigned a person to work with me. She suggested that I go back to the dearlership to ask them to inspect once again. When I went to the dearlership on March 27th, 2023, they said that the warranty has expired. When I called Hyundai US, she talked to the dearlership and now they are asking me to complete...
#11514033 |
Hello, I would like to file a complaint my name is [XXX] I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won’t give me a loaner car. They won’t give me my money back or a replace my car I feel unsafe and I don’t want to do business with them ever again. I want my money back. They took advantage of me because I didn’t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of...
#11506740 |
In October 2022 my power steering failed as I turned into the drop off circle at my child's school. The traction light and another hazard light came on and function did not return until vehicle was restarted. I know experience clicking sounds coming from steering system when ever I turn 90 degrees or more. My vehicle barely has 44000 miles and clearly is experiencing the same manufacturing defect that hundreds of owners have reported here. There need to be an emergency recall to prevent anyone from getting hurt or even worse. Steering is a necessary function when you have such a massive piece of machinery to control. If Hyundai ignores this issue it is clear they are ok with having weapons out on the road that were supposed to be quality vehicles. Once you can't control a vehicle it becomes a weapon and since this issue seems to correct itself...
#11506721 |
Power Steering failed on 4-lane highway. Is available for inspection. I was able to slow down and hard-steer to shoulder of road with cars whizzing by. Problem has not been confirmed by dealer or service center because it just happened a few hours ago. All shops are closed. No, the problem has not been inspected by the manufacturer, police, insurance representatives or any others. Warning light came on with steering wheel icon before it failed. I had no idea what icon meant until I came home and googled it to learn it is "Electric Power Steering (EPS) Warning Light". Also the warning light icon of car on wavy lines came on (Electronic Stability Control (ESC) Indicator".) Meanwhile I'm terrified, this has never happened before. After a few minutes I cranked the car, turned steering wheel back and forth. Warning lights turned off. I slowly drove it on home, keeping to...
#11503413 |
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The traction control and an unknown warning light was illuminated. The dealer was notified of the failure and the contact was provided a number to another dealer. The contact was informed to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 71,000.
#11503302 |
Electric power steering failure, have taken to the dealer and they told me I need a new battery. I bought one and the problem is still happening. Used to reset after I restart the car but now it won’t.
#11502788 |
Power Steering, on two occasions the power steering malfunctioned. One while starting to leave a parking lot, the other happened while driving. This can cause an extremely safety hazard driving in traffic. As far as know there has been no recalls addressing this problem. I did some research and found this same incident has happened with others with this vehicle. It seems that a safety recall should be initiated to correct this malfunction.
#11502717 |
The steering wheel became stiff and I had to jerk it a little just to coast with the curves in the road. Took it to Hyundai and they said nothing was wrong and recalibrated the steering. The problem remained. A few months later there was a mechanical griding sound coming from the steering column while car was idle on several occasions. It eventually stopped and then the steering wheel was not in sync with turning the wheels causing a knocking sound. The plastic gear in the motor was bad and replaced by a mechanic. Vehicle now has additional sounds coming from the steering column and they suspect the power steering motor itself is bad. Sound/problem more noticeable when driving on a bumpy road.
#11501872 |
Electric power steering light has come on… when this happens the stirring wheel almost feels locked and when merging off the freeway this was a scary thing. Not sure how something like this can go out already and the car is only a little over 5 years old.

Other 2017 HYUNDAI SONATA Problem Areas

Engine 360 complaints Unknown Or Other 97 complaints Electrical System 59 complaints Power Train 52 complaints Structurebody 36 complaints Fuelpropulsion System 31 complaints Air Bags 21 complaints Service Brakes 20 complaints Exterior Lighting 19 complaints Vehicle Speed Control 18 complaints Engine And Engine Cooling 12 complaints Latcheslockslinkages 8 complaints Latcheslockslinkagestrunk Lidlatch 8 complaints Electronic Stability Control Esc 7 complaints Seat Belts 7 complaints Suspension 3 complaints Tires 3 complaints Wheels 3 complaints Engine And Engine Coolingengineoillubrication 2 complaints Service Brakes Hydraulic 2 complaints Visibilitywiper 2 complaints Electrical Systemignitioncoilspark Plugs 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecmsoftware 1 complaint Engine And Engine Coolingengineoillubricationfilterscreen 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsbulbs 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Forward Collision Avoidance Warnings 1 complaint Lane Departure Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Power Trainautomatic Transmissioncontrol Modulesoftware 1 complaint Steeringrack And Pinion 1 complaint Structure 1 complaint Traction Control System 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitysunmoon Roof Assembly 1 complaint
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