NHTSA Complaint #11588746 — 2017 HYUNDAI SONATA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11588746 |
| Vehicle | 2017 HYUNDAI SONATA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 122,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?
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