2019 HONDA RIDGELINE Back Over Prevention Sensing System Camera Problems

The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.

The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera.

Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of camera on center display). This was dependent on opening/closing tailgate. now it has stopped working completely for the last few months. From online research this appears to be a known wiring harness/broken wire issue.

The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

Rear backup camera does not work, not a fuse issue. As we are seniors and have come to rely on camera while backing up, small children (our grandchildren) and pedestrians (while shopping) are at risk. Dangerous safety risk. We should not have to pay for this repair which I consider a safety issue on such a new vehicle.