NHTSA Complaint #11481868 — 2019 HONDA RIDGELINE

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11481868
Vehicle	2019 HONDA RIDGELINE
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	July 5, 2022
Date Filed	August 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.

Related Complaints for the 2019 HONDA RIDGELINE

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11487899 — October 4, 2022 — The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was ...

#11482538 — September 2, 2022 — Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

#11478777 — August 11, 2022 — The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge ...

#11478598 — August 10, 2022 — Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of cam...

#11475628 — July 25, 2022 — The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

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