NHTSA Complaint #11487899 — 2019 HONDA RIDGELINE

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11487899
Vehicle	2019 HONDA RIDGELINE
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	October 3, 2022
Date Filed	October 4, 2022
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Related Complaints for the 2019 HONDA RIDGELINE

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11482538 — September 2, 2022 — Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

#11481868 — August 29, 2022 — Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black scr...

#11478777 — August 11, 2022 — The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge ...

#11478598 — August 10, 2022 — Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of cam...

#11475628 — July 25, 2022 — The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

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