NHTSA Complaint #11478777 — 2019 HONDA RIDGELINE

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11478777
Vehicle	2019 HONDA RIDGELINE
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	June 1, 2022
Date Filed	August 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera.

Related Complaints for the 2019 HONDA RIDGELINE

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11487899 — October 4, 2022 — The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was ...

#11482538 — September 2, 2022 — Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.

#11481868 — August 29, 2022 — Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black scr...

#11478598 — August 10, 2022 — Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of cam...

#11475628 — July 25, 2022 — The wire to the backup camera were cut by the wear and tear from the opening of the tailgate.

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