2022 HONDA PILOT Suspension Problems

Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they...

When you brake and turn the steering wheel to the left it makes a loud clanging noise and the steering wheel shakes. The car feels loose and it does not feel safe to drive. The dealership states it’s the steering rack. It has been happening for 5 months.

My front struts were making noise brought car to dealer and dealer determined they were bad and had manufacture replace under warranty. Today, I brought my car into the dealer for maintenance, and I'm being told I have to replace brakes, but looking at them, they are wearing unevenly, which I believe should not be

The contact owns a 2022 Honda Pilot. The contact stated while driving 5 MPH and making a turn, there was an abnormal loud banging sound coming from the rear of the vehicle. The contact stated that she looked around and could not determine the cause of the sound. The contact stated that she continued driving; however, the failure recurred while driving on several occasions. The contact stated that she pulled to the side of the road on the last occasion. The contact stated that her husband inspected the vehicle and noticed that the sway bar had fractured and was separated from the bracket on the rear driver's side. The contact stated that her husband tied the sway bar, and she was able to slowly drive to the dealer. The dealer informed the contact that the failure was due to a manufacturer defect and had occurred because the sway bar was...