NHTSA Complaint #11576281 — 2022 HONDA PILOT

The contact owns a 2022 Honda Pilot. The contact stated while driving 5 MPH and making a turn, there was an abnormal loud banging sound coming from the rear of the vehicle. The contact stated that she looked around and could not determine the cause of the sound. The contact stated that she continued driving; however, the failure recurred while driving on several occasions. The contact stated that she pulled to the side of the road on the last occasion. The contact stated that her husband inspected the vehicle and noticed that the sway bar had fractured and was separated from the bracket on the rear driver's side. The contact stated that her husband tied the sway bar, and she was able to slowly drive to the dealer. The dealer informed the contact that the failure was due to a manufacturer defect and had occurred because the sway bar was not thick enough. The dealer then sent a claim with photos of the failure to the manufacturer, who approved the purchase of a new part and the repair of the vehicle. The vehicle was repaired. The failure mileage was approximately 36,000.