2022 HONDA PILOT Back Over Prevention Problems

The contact owns a 2022 Honda Pilot. The contact stated that the entertainment system was blank and had shut down. The message “My Map Off” was displayed. The vehicle was restarted, and the rearview camera was inoperable. The contact linked the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and assisted with resetting the system. The failure mileage was approximately 24,000.

The contact owns a 2022 Honda Pilot. The contact stated while reversing and attempting to park the vehicle, the contact became aware that the center display failed to display a rearview image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the media-oriented system transport cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention); and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2022 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the dealer was unable to set a recall appointment until the end of the month. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was recently in reverse (R) backing up an alley at 3 MPH when the rear view camera failed. The contact crashed into a concrete bollard and dented the rear left fender behind the rear left wheel well. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.