NHTSA Complaint #11544136 — 2022 HONDA PILOT

The contact owns a 2022 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the dealer was unable to set a recall appointment until the end of the month. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was recently in reverse (R) backing up an alley at 3 MPH when the rear view camera failed. The contact crashed into a concrete bollard and dented the rear left fender behind the rear left wheel well. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.