2004 HONDA PILOT Structurebody Problems

29 NHTSA complaints on file

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Structurebody Issues in the 2004 HONDA PILOT

29 structurebody complaints have been filed with NHTSA for the 2004 HONDA PILOT. Of these, 2 involved a crash, 1 involved a fire, and 2 resulted in injury.

29
Complaints
2
Crashes
1
Fires
2
Injuries
0
Deaths

All Structurebody Complaints

#11487723 |
Confirmed with local mechanic that the rear cross member of the sub-frame needs to be replaced immediately. Badly rusted and is a safety issue.
#11442638 |
My hood latch isn't holding when I'm highway driving at 60MPH. The hood will pop open. I've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. I believe that year needs to be added to the list.
#11301869 |
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
#11289373 |
WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.
#11287897 |
WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.
#11155805 |
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE...
#11151006 |
MAJOR REAR END CORROSION. FRAME & WHERE REAR END CONNECTS TO BODY. TOLD BY 2 BODY SHOPS & AN AUTO MECHANIC TO STOP DRIVING. THE BACK END COULD DROP OUT.
#11122173 |
THE BODY WHERE IT ATTACHES TO REAR SUBFRAME HAS RUSTED THROUGH. THERE ARE 4 MOUNTING LOCATIONS AND ON MY 2004 PILOT ONE MOUNTING POINT IS COMPLETELY RUSTED THROUGH CAUSING SUBFRAME TO BE HANGING WITHOUT PROPER SUPPORT. THE PROBLEM WAS FOUND WHEN VEHICLE HAD 218,675 MILES.
#11081793 |
WHILE DRIVING OVER A BRIDGE EXPANSION JOINT I HEARD A LOUD BANG, THE ABS AND VTM 4 LIGHTS CAME ON ,AND IT STARTED HAVING A SEVERE VIBRATION . THE REAR UNI BODY FRAME ,FOR THE REAR SUB FRAME, MOUNTING POINTS PULLED OUT OF THE FRAME. THE REARWARD SUB FRAME HAD DROPPED DOWN ABOUT 6 - 8 INCHES. THE INSIDE OF THE FRAME HAS RUSTED AWAY, ON THE INSIDE.
#11075362 |
FLOOR ON DRIVER SIDE AND PASSENGER SIDE IS SOAK.
#11064419 |
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION BECAME SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
#10884207 |
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD HAD DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
#10883809 |
REAR SPOILER (WITH 3RD TAIL LIGHT AND WASHER NOZZLE) FELL OFF WHILE DRIVING
#10860150 |
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE AXLE FELL THROUGH. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.
#10780982 |
THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.
#10748262 | Crash
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
#10534568 | Fire
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING...
#10489598 |
WE FIRST NOTICED IN OCT. 2012 THAT THE CARPET AND MAT FLOOR BOARDS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF OUR CAR WERE WET WITH WATER. IT IS NOW DEC. 2012 AND THE PROBLEM HAS WORSENED. THE WET CARPET IS CAUSING A MILDEW SMELL IN OUR CAR WHICH WE CANNOT GET RID OF, AS THE CARPETS ARE GETTING WETTER EACH TIME IT RAINS. THE CAR ALSO FOGS UP CONSTANTLY DUE TO THE INSIDE MOISTURE, MAKING VISIBILITY EXTREMELY DIFFICULT. ONCE THE TEMPERATURE DROPS THE WET FLOORS ARE SURE TO FREEZE, THUS CAUSING ANOTHER HAZARD: SLIPPERY FEET NEAR THE BREAK AND ACCELERATOR. IT IS REASONABLE TO SUPPOSE THAT THERE WILL BE RUST AND EVENTUAL DETERIORATION IF THE PROBLEM IS NOT FIXED. THERE SEEMS TO BE A STRUCTURAL PROBLEM WITH THE CAR ON BOTH SIDES WHERE THERE IS WATER DRIPPING IN FROM POSSIBLY THE WHEEL WELL OR RIGHT ABOVE THE WHEEL...
#10459831 | Crash
VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR
#10443140 |
MY 2004 HONDA PILOT STARTED TO LEAK WATER IN BOTH PASSENGER AND DRIVER SIDE. BOTH THE PASSENGER AND DRIVER CARPET IS GETTING SOAK AND WET. I TOOK IT TO DAVID MCDAVID HONDA DEALER, AT IRVING, TX. THEY COULD NOT FIGURE OUT WHERE THE WATER IS COMING FROM . THEY WANT TO KEEP THE CAR FOR AN ENTIRE DAY TO SEE WHAT CAUSING THIS ISSUE. THEY WANT TO CHARGE $99.00 PER HOUR. (VERY EXPENSIVE OPTION...I WOULD SAY). I WENT ONLINE, THERE ARE HUNDREDS OF PEOPLE SEEMS TO HAVING THE SAME ISSUE WITH WATER LEAKAGE WITH HONDA PILOT. I AM TRYING MY BEST TO KEEP THE CAR DRY BUT MY CONCERN IS THAT WATER LEAKAGE MIGHT CAUSE TO GET MOLD INSIDE THE CAR, WHICH IS MAJOR HEALTH HAZARD. I ALREADY SAW THE RUST UNDER THE CARPET( SOME PART OF CARPET LOOK RED RUST SPOT). WAS THERE A RECALL ON THAT ISSUE? IS...
#10434078 |
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
#10429982 |
ONE OF THE TWO NUTS THAT HOLD ON THE REAR LICENSE PLATE ONTO THE CAR SHEARED OFF DUE TO NORMAL USAGE, I.E. NORMAL CLOSING OF THE REAR DOOR. THE TWO NUTS ARE TACK WELDED DIRECTLY TO THE THIN BODY METAL AND APPARENTLY THE REPEATED SHOCK OF CLOSING THE REAR DOOR CAN CAUSE METAL FATIGUE AND THE NUTS TO SHEAR OFF WITH THE BODY METAL, RESULTING THE LICENSE BECOMING UNSECURED TO THE VEHICLE. POTENTIAL SAFETY HAZARD SINCE IF THE OWNER DOES NOT NOTICE THE FIRST FAILURE, THE METAL FATIGUE WILL BE ACCELERATED BY THE ADDITIONAL TORQUE STRESS AND FAILURE OF THE SECOND NUT COULD OCCUR WHILE THE CAR IS IN MOTION. MULTIPLE INCIDENTS OF THIS FAILURE HAVE BEEN REPORTED ON THE INTERNET BLOGS SINCE 2007. *KB
#10402949 |
SEVERE CORROSION APPEARED AROUND THE VEHICLE'S FRONT WINDSHIELDS AND I AM VERY CONCERNED THAT THIS WILL LOOSEN THE ADHESIVE AND CAUSE THE WINDSHIELD TO COME LOOSE UNEXPECTEDLY. THE CORROSION IS CLEARLY A MANUFACTURE DEFECT SINCE IT CAME FROM THE INSIDE OF THE WINDSHIELD FRAME AND THERE IS NO EXTERNAL DAMAGE TO IT AND WINDSHIELD HAS NEVER BEEN REPLACED. *TR
#10400559 |
I TOOK MY 2004 HONDA PILOT FOR SERVICE TODAY AND DURING THE INSPECTION THE HONDA DEALER FOUND THAT THE FRONT ENGINE MOUNT AND THE PASSENGER SIDE ENGINE MOUNT HAD BOTH FAILED. THE ENGINE MOUNTS SHOULD LAST THE ENTIRE LIFE OF THE CAR. IT IS A NON-MOVING/NON-WEARING PART. I READ SEVERAL WEBSITES WHERE PEOPLE COMPLAINED ABOUT THE HONDA PILOT'S ENGINE MOUNTS FAILING. THIS PROBLEM SEEMS TO BE A FAILURE IN ENGINEERING AND SHOULD BE CORRECTED BY HONDA. YOUR ASSISTANCE IS APPRECIATED. *TR
#10319557 |
2004 HONDA PILOT - PURCHASED A BRAND NEW VEHICLE FROM THE DEALER THAT I AM REFERRING TO IN THIS COMPLAINT - THE PROBLEM: A SERIOUS WATER LEAK PROBLEM ON PASSENGER SIDE FLOOR. IT HAS GONE THROUGH WARRANTY WORK WITHIN FIRST 10000 MILES BUT THE DEALER COULD NOT FIND THE WATER LEAKAGE PROBLEM AFTER 8 HOURS OF WORK IN THEIR BODY SHOP. THE VEHICLE EXPERIENCES A SEVERE WATER LEAK PROBLEM IN TO THE PASSENGER FLOOR EVERY WINTER SEASON (IN PACIFIC NORTHWEST, RAINY SEASON IS THE WINTER SEASON) EVER SINCE THE WARRANTY WORK (THAT THEY COULD NOT FIND ANY ROOT CAUSE) WAS DONE IN 2004. I RECENTLY CALLED THE SAME DEALER AND THEY SAID IT IS OUT OF WARRANTY AND I NEED TO PAY A CONSIDERABLE DEPOSIT EVEN FOR THE DEALER SERVICE DEPARTMENT TO TAKE A LOOK AT SOMETHING THAT THEY COULD NOT FIX BACK IN 2004 AS A WARRANTY WORK. WITH...
#10317311 |
WATER LEAKS IN EVERY TIME IT RAINS AND GETS BOTH FRONT CARPETS WET. HONDA DENIES THE PROBLEM; I KNOW I'M NOT ALONG BECAUSE OTHERS CAN BE FOUND ON THE WEB. I ALSO KNOW THAT THIS IS A BODY SEEM FAILURE BUT HONDA WANTS TO CHARGE YOU HUNDREDS BECAUSE IT'S OUT OF WARRANTY. *TR
#10308069 |
2004 HONDA PILOT - INSIDE COMPARTMENT WATER LEAK. FOR 2 YEARS WE HAVE HAD WATER COMING IN THE FRONT FOOT WELLS. WE HAVE HAD THE CAR LOOKED AT BY DIFFERENT DEALERSHIPS AND PRIVATE REPAIR SHOPS. THE DEALERSHIPS SAID IT WAS THE WINDSHIELD, WHICH WE HAVE REPLACE TWICE, AND THE PRIVATE REPAIR SHOP SEALED ALL AREAS THAT COME INTO THE CAR. I'VE CALL HONDA CORPORATION TWICE AND HAVE COMPLAINED. THEY SAID THAT THEY HAVEN'T HAD ENOUGH CALLS ON THIS PROBLEM TO MAKE IT A RECALL. THERE ARE PLENTY OF PEOPLE ON LINE (HONDA.ORG) THAT HAVE COMPLAINED ABOUT THE SAME PROBLEM. MOST PEOPLE DON'T REALIZE THAT THE WATER IS COMING IN UNTIL THE CARPETS ARE SOAKED. *TR
#10280586 |
I AND MY FAMILY HAVE BEEN LOYAL HONDA OWNERS SINCE 1984. IN THOSE 25 YEARS WE HAVE PURCHASED 8 HONDA AUTOMOBILES. UNTIL RECENTLY THE SERVICE AND SUPPORT PROVIDED BY HONDA AND ITS DEALERS HAS BEEN EXCEPTIONAL. THAT WAS ALL UNTIL OUR MOST RECENT VEHICLE, A 2004 HONDA PILOT. IT IS A VEHICLE MY WIFE AND I LOVE BUT ONE THAT HAS HAD A HIGH LEVEL OF IRRITATING SMALL PROBLEMS. THE LATEST PROBLEM INVOLVES THE MOUNTING STRUCTURE FOR THE REAR LICENSE PLATE. THE METAL HOLDING THE TWO WELDED ON MOUNTING NUTS IS SO THIN THAT AFTER SEVERAL YEARS OF VIBRATING THE METAL BACKING SIMPLY BREAKS AWAY. IN SEEKING A REPAIR TO THE PROBLEM MY LOCAL HONDA DEALER HAD NO CLUE AS TO HOW TO REPAIR THE PROBLEM AND HIS ONLY REMEDY WAS TO SEND ME TO A LOCAL RETAIL BODY SHOP FOR A $234.00 REPAIR. MY LOCAL DEALER INDICATES HE WAS...
#10173239 |
THERE IS A AUDIBLE VIBRATION IN MY '04 HONDA PILOT WHEN I DRIVE AT ABOUT 1400 RPM. IT SOUNDS LIKE A STRONG WIND NOISE, LIKE SOME SORT OF COVER VIBRATING. IT IS INTERMITTENT. ONCE THE RPM GOES BEYOND 1600RPM, THESE VIBRATIONS RARELY HAPPEN. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE ENTIRE EXHAUST LINE, INCLUDING THE CATALYTIC CONVERTER. THE VIBRATIONS CONTINUE TO HAPPEN. THE VIBRATION SEEMS TO COME FROM THE UNDERBELLY OF THE CAR, RIGHT IN FRONT OF THE PASSENGER COMPARTMENT. *JB

Other 2004 HONDA PILOT Problem Areas

Power Train 94 complaints Seats 79 complaints Air Bags 77 complaints Electrical System 47 complaints Power Trainautomatic Transmission 44 complaints Engine 22 complaints Suspension 22 complaints Engine And Engine Cooling 19 complaints Unknown Or Other 18 complaints Vehicle Speed Control 16 complaints Steering 15 complaints Structure 12 complaints Fuelpropulsion System 9 complaints Seat Belts 9 complaints Service Brakes 9 complaints Engine And Engine Coolingengine 8 complaints Exterior Lighting 7 complaints Seatsfront Assemblyseat Heatercooler 6 complaints Service Brakes Hydraulic 6 complaints Electrical Systemignition 5 complaints Latcheslockslinkages 5 complaints Fuel System Gasolinestoragetank Assembly 4 complaints Vehicle Speed Controlaccelerator Pedal 4 complaints Wheels 4 complaints Exterior Lightingheadlights 3 complaints Fuel System Gasoline 3 complaints Seat Beltsrearother 3 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 3 complaints Visibilitypower Window Devices And Controls 3 complaints Visibilitysunmoon Roof Assembly 3 complaints Air Bagsfrontal 2 complaints Air Bagssidewindow 2 complaints Child Seat 2 complaints Electrical Systemignitionswitch 2 complaints Electrical Systeminstrument Panelspeedometerodometer 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainautomatic Transmissiontorque Converter 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Suspensionfront 2 complaints Suspensionrear 2 complaints Wheelsrim 2 complaints Child Seatharnessstrapwebbing 1 complaint Electrical System12v24v48v Batterycables 1 complaint Electrical Systemhorn 1 complaint Electrical Systemwiringfront Underhood 1 complaint Electrical Systemwiringinteriorunder Dash 1 complaint Engine And Engine Coolingexhaust System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Equipmentotherlabels 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Exterior Lightingturn Signal 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Fuel System Other 1 complaint Interior Lighting 1 complaint Power Trainautomatic Transmissionparkneutral Start Interlock Switch 1 complaint Power Traindriveline 1 complaint Power Traindrivelinedriveshaft 1 complaint Seat Beltsfrontretractor 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Seatsmidrear Assembly 1 complaint Service Brakes Airdiscrotor 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringrack And Pinion 1 complaint Structurebodydoor 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Tires 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilityglass Siderear 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilitywindshield 1 complaint Visibilitywiper 1 complaint
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