2018 HONDA HR-V Steering Problems

While driving my Honda HR-V under normal conditions around noon on Saturday on NC Highway 54, the vehicle suddenly illuminated multiple dashboard lights and began to decelerate despite pressing the accelerator. The steering became extremely hard to maneuver, the brakes did not respond, and I was unable to activate the hazard lights due to an electrical malfunction—putting my life and the lives of others in jeopardy. My car gave me no prior warning signs of this issue. It had been serviced at Autopark Honda Service Center on September 19, 2025, including a transmission service, and nothing abnormal (such as debris or metal) was noted or communicated to me. After the incident and I had my car towed to Autopark Honda, I was informed that the transmission had failed. I later learned of Honda Service Bulletin #21-047 (April 27, 2021) concerning premature CVT belt deterioration in 2016–2020 HR-V models. Despite this...

TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RESTARTED, AND TAKEN TO GRAPPONE IMPORTS INC (519 ROUTE 3A, BOW, NH 03304, 800-528-8993), BUT THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURES. THERE WAS NO DIAGNOSTIC TROUBLE CODE PRESENT AT THE TIME. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE.

I WAS EXPERIENCING AN ISSUE WITH A BRAND NEW LEASE I ACQUIRED 3 MONTHS AGO. THE SENORS ON THE DASHBOARD LIT UP AND THE STEERING WHEEL BEGAN TO LOCK UP WHILE DRIVING. I PHONED HONDA AROUND 10 AM AND AFTER BEING TRANSFERRED SEVERAL TIMES WAS TOLD THERE WAS NOTHING THEY COULD DO TO ACCOMMODATE ME UNTIL THE CAR WAS DIAGNOSED WHICH WAS UNDERSTANDABLE. 3 DAYS LATER I WAS TOLD RODENTS CHEWED THROUGH MY WIRES IN THE ENGINE HARNESS AND IT WOULD NOT BE COVERED BY MY 3-MONTH-OLD WARRANTY. UNFORTUNATELY FOR ME, I WAS UNAWARE THAT HONDA WRAPS ALL OF ITS WIRES WITH A SOY-BASED PRODUCT THAT ATTRACTS RODENTS BUT HONDA WILL NOT COVER THE EXPENSE NOR WILL THEY RE-WRAP THE WIRES WITH A REPELLANT THAT THEY SELL UNLESS YOU PURCHASE IT FIRST.