NHTSA Complaint #11098356 — 2018 HONDA HR-V

I WAS EXPERIENCING AN ISSUE WITH A BRAND NEW LEASE I ACQUIRED 3 MONTHS AGO. THE SENORS ON THE DASHBOARD LIT UP AND THE STEERING WHEEL BEGAN TO LOCK UP WHILE DRIVING. I PHONED HONDA AROUND 10 AM AND AFTER BEING TRANSFERRED SEVERAL TIMES WAS TOLD THERE WAS NOTHING THEY COULD DO TO ACCOMMODATE ME UNTIL THE CAR WAS DIAGNOSED WHICH WAS UNDERSTANDABLE. 3 DAYS LATER I WAS TOLD RODENTS CHEWED THROUGH MY WIRES IN THE ENGINE HARNESS AND IT WOULD NOT BE COVERED BY MY 3-MONTH-OLD WARRANTY. UNFORTUNATELY FOR ME, I WAS UNAWARE THAT HONDA WRAPS ALL OF ITS WIRES WITH A SOY-BASED PRODUCT THAT ATTRACTS RODENTS BUT HONDA WILL NOT COVER THE EXPENSE NOR WILL THEY RE-WRAP THE WIRES WITH A REPELLANT THAT THEY SELL UNLESS YOU PURCHASE IT FIRST.