NHTSA Complaint #11128537 — 2018 HONDA HR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11128537
Vehicle	2018 HONDA HR-V
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2018
Date Filed	September 10, 2018
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RESTARTED, AND TAKEN TO GRAPPONE IMPORTS INC (519 ROUTE 3A, BOW, NH 03304, 800-528-8993), BUT THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURES. THERE WAS NO DIAGNOSTIC TROUBLE CODE PRESENT AT THE TIME. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE.

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