2023 HONDA CR-V Steering Problems

312 NHTSA complaints on file

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Steering Issues in the 2023 HONDA CR-V

312 steering complaints have been filed with NHTSA for the 2023 HONDA CR-V. Of these, 4 involved a crash, 0 involved a fire, and 2 resulted in injury.

312
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths

All Steering Complaints

#11719356 |
Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybrid seemed to try to force my car over a cliff on a mountain road. I was driving from Crystal Mountain Ski Resort in Washington state returning to my home in Seattle WA when the steering wheel of my Honda seemed to stiffened or lock up at a curve in Crystal Mountain Blvd several miles from the ski resort. At the curve in the road I needed to turn left to avoid driving over a steep mountain embankment and the steering wheel required unusual force to turn left. Steering was problematic for the next 40 miles on State Route 410 driving northwest toward Enumclaw WA. I had to fight the steering wheel continuously as it seemed to direct the car left and right when the path of the road was straight. Unusual...
#11714155 |
Steering was fixed in October 2023 we had purchased car in May of that year. The issue has returned except it feels now like the steering is moving on its own. This is the first time since repair this issue was noticed. This is very concerning. I have notified Honda. Dealer to date has not seen car they want to charge me to examiner vehicle which is still under warranty, which is why I called Honda. I told dealer I was concerned enough not to want to drive vehicle.
#11712616 |
Key Issues & Symptoms Sticky/Resistant Steering: The primary symptom is the steering wheel feeling like it "sticks" or requires extra force to move from the center position, especially when driving straight on the highway, creating a dangerous lurch or jerkiness when trying to change lanes. Knocking Noises: Some owners report a knocking or metal-on-metal sound from the steering, even after initial recall service. Steering Instability: After repairs, some vehicles still suffer from significant alignment issues (caster/camber imbalance) that affect handling and cornering stability.
#11675833 |
The stirring wheel very stiff it's hard to drive smoothly.
#11667372 |
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11656672 |
Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list.
#11656173 |
It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior.
#11652144 |
I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem.
#11652147 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11647513 |
My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it...
#11646353 |
The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues.
#11646380 |
I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody...
#11645923 |
My local dealer has failed to remedy the defect on my vehicle within a reasonable period of time. It has now been 4 months since I first contacted my dealership about the issue but I have yet to be addressed.
#11645408 |
Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway.
#11645167 |
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11642823 | Crash
The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
#11642147 |
My vehicle had the steering rack replaced in April 2024 after several visits to the Honda service center for "sticky steering". The vehicle showed improvement and was driven an additional 5-6k miles but then started having the same issue as before, the steering felt tight and got tighter the longer it was driven. Returned vehicle to Honda service center where they performed recall 23V-704 / YFW in Dec 2024. Again, there was an improvement but after driving another 5-6k, steering started getting tight again, the longer it is driven the tighter it gets. Returned vehicle to Honda Service center in February 2025 and was advised the could not find anything wrong and could not replicate the issue after driving 10 miles. There is definitely something "wrong" with the steering but Honda refuses to acknowledge this is still an issue for my specific CRV.
#11640292 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11639805 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11639464 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11637925 |
I had an appointment today with Southern motors Honda in Savannah, Georgia at 9 AM. Due to a snowstorm yesterday they were unable to do the repair today. We were not notified of this and my husband drove an hour in icy conditions to get this recall repaired. They told him they do not know when they can get the repair done. When I called on Tuesday to try to reschedule due to the incoming snowstorm, she replied that someone will call me because their recalls schedules were out as far as June. Meaning I would not be able to get the repair done until June. I asked her if my car was still safe to drive and she said she could not confirm that. No one returned my call. I will be driving my car on Saturday to go on vacation in Florida. Will my car be OK to...
#11637589 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact attempted to schedule an appointment for the recall repair; however, the contact was informed that only a limited amount of vehicles were being repaired per month. The contact was then scheduled for an appointment a month away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was given a case number. The contact had not experienced a failure. Parts distribution disconnect.
#11637473 |
I brought my 2023 Honda CR-V into my local dealership on December 7, 2024 to address a “creaking” noise coming from the front end of the vehicle. Upon checking in with the service adviser, I was advised that my vehicle had 2 active safety recalls - the fuel pump, and the EPS gear box. I received an email from the dealership with an “inspection video” attached. Within the video, the technician states, “As far as the noise concern that you’re having, the only creaking noise I was able to hear, was the noise from the electronic brake motor, which is a normal characteristic of this vehicle… couldn’t find anything else going on”. Upon picking up my vehicle, I was advised the same by the service adviser, and was further advised that someone would be calling me as soon as the part came in to fix the EPS recall. On January...
#11637023 |
I received 1st recall notice in Nov 2025. Part has been unavailable until now. Received email from dealer on 1/15/25 saying part was available and to schedule appt for repair. I called and next appointment was on 3/31/25. This is more than the 60 days allowed in the original recall notice. The car is unsafe to drive in its current condition and we don't have alternative transportation for this driver. What recourse do we have?
#11637077 |
The manufacturer is unable to complete my EPS gearbox worm wheel recall work within 60 days and am filing a complaint per the instructions on the letter. The Honda dealer I contacted was Brookdale Honda in Brookdale Minnesota.
#11635854 |
I received this Recall Notice in November 2023. I called my local dealer & was told that I would be put on a list & they would call when the parts came in. I contacted them again today & was told it would be “months” as the parts were coming in slowly. I contacted the American Honda Customer Support. They contacted David McDavid Honda in Frisco, TX and I was told they had the repair kit and it was being held for me. They transferred me to David McDavid Honda and spoke to Marissa in their Service Dept. Marissa told me they did NOT have the part after all.
#11634715 |
Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..
#11632708 |
The steering wheel of my vehicle becomes tight while driving and sticks when turned, especially at higher speeds. At slower speeds, a slight turn to the left or right will result in increased resistance and a “bump” as the steering comes back to center. At higher speeds, the steering wheel is tight and almost feels stuck at center. Once the wheel is turned is will briefly stick in that position and has to forcefully be returned to center. This sometimes results in almost overcorrecting while driving. The steering is loose when the car is in park or at a stop, but once in motion there is a distinct difference, to the point of causing a sore neck/shoulders from holding the wheel.
#11630549 |
The contact's wife owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11629618 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11629146 |
While driving the vehicle on the highway, the steering wheel feels like it gets stuck. It seems to happen after driving for a while, and every time I have to steer just a little bit, I have to move the steering wheel slightly to get it to unstuck. There are no warning lights showing. I just received a recall notice in the mail, called my Honda dealer, and they don’t have the parts right now. This definitely affects the way the car handles. I did not notice this when I drove it in the summer, but I sure notice it now.
#11628782 |
Manufacturer refuses to fix open recalls via its dealer network. I have been calling my local Honda dealer, Wolfchase Honda in Bartlett, TN (ZIP: 38133) for almost two months asking them to fix my vehicle. They tell me they do not have the parts for either the steering gearbox recall (NHTSA recall number: 24V-744) or the fuel pump recall (NHTSA recall number: 24V-763) and to call back. When I call back they tell me then tell me they have given all the parts to other customers, despite having promised me a call back and my having called repeatedly to schedule service over the past two months. I recently spoke with American Honda and they confirmed that limited part availability is NOT mentioned in their recall bulletins, i.e., that part availability should not be an issue. The potentially faulty steering and propulsion system endanger myself and my two year old son...
#11628493 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact scheduled an appointment for recall repair; however, after the contact arrived to the scheduled appointment, the contact was informed that the parts were unavailable and on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11628293 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11627198 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
#11627319 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11626863 |
I read about a recall for my vehicle's fuel pump and called Coggin Honda in St Augustine, Florida on Nov 1, 2024. They did not have the parts in to remedy the situation. Today (Nov 22, 2024) I received a notice from Honda (Corporate in Torrence, CA), that another recall has occurred. Once again, I called Honda near me, and once again, these parts are not in. I need to complain that these recalls are considered dangerous and Coggin Honda is not helping remedy the situations in a time manner. I want to go on record to record the dates I contacted Honda for these very important recalls.
#11626319 |
AFTER CHANGING STEERING RACK ON THIS CAR, SOMETIME LANE KEEPING ASSITANCE AUTOMATICALLY ON IN BETWEEN HIGHWAY AND CAR TRY TO CHANGE LANE WITHOUT PRESSING ANY BUTTON LANE KEEPING ASSISTANCE AUTOMATICALY ON. ALSO LOSS OF POWER ON HIGHWAY
#11625374 | Crash
In December 2023 I had a hit and run to my vehicle. I tried to get to the other lane for that car not to hit mine but my steering wheel froze. I’ve been taking a look at my car to see if it had any recalls and I’ve even did a vin check to my vehicle to verify what was going on with my car and nothing was apparently wrong with my car it also passed the state inspection a few weeks ago I just didn’t know what was wrong. I just saw the news right now of the sticky gear recall. Due to this I’ve been suffering a lot of hardships my back hurts a lot and I have to work less because of the pain.
#11624939 |
We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overcome the stick was minor – only an ounce or so – but noticeable and disconcerting. I do not experience the issues at slower speeds nor in park and turning the steering wheel. I went to a local Honda dealer (not the dealer from whom we purchased the car) with a copy of t TSB 23-037 in hand. When I explained the issue to a Service Advisor, they had me drive with a tech in car. He said they had a stop sell order on many cars on their lot and...
#11620593 |
March 2024 - Brought vehicle to local Honda dealership, car is diagnosed with a power steering column issue that is affecting tons of Honda models 2022-2024 across the U.S. This issue was not a recall at the time. Estimated 6 months for the part to come in, I open a case with Honda corporate. Since, dealer has refused to do the work on my car, despite it being under warranty. Dealer refuses to communicate with me. This issue has now been made a recall and Honda has confirmed my VIN is affected (worm wheel). New Honda dealership is not taking appointments to provide recall services, they will "call us when parts come in" and are not taking any information about the customer, so how can they call? Said it could be months before the part comes in. I have not been provided a loaner or any productive assistance. This is...
#11620463 |
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact also noticed a strong gas-like smell coming from the vehicle with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. Parts distribution disconnect.
#11620484 |
I went into the Honda of Seattle dealership to repair the #QJT 2023-25 CR-V EPS Grbx Greasing Saf Rec (NHTSA#24V-744) and the #PJW 2023-25 Multi-Model High-Pressure Fuel Pump Stop Sale (NHTSA#PENDING) issues. The service desk informed me that no work could be performed until the parts are delivered to the dealership. I purchased the vehicle from this same dealership. My car sputtered and lost speed for several seconds during a drive in Summer 2023. I had to let go of the gas before the car returned to normal operation. I did not know it at the time but it was most likely caused by the fuel pump defect. I thought it was related to one of the other 2 recalls for the vehicle around the same time. There were many cars driving near me. We were going around a curvy and windy road. I must move from Seattle to Oklahoma...
#11618675 |
When driving at speeds of 40+ mph, I am experiencing stickiness from the steering wheel when attempting to turn the wheel. The steering wheel feels like it is stuck for a second when you start to turn the wheel and then it will turn as normal. This is happening consistently for about 2 months now.
#11617741 |
A week ago the steering system started malfunctioning on my 2023 Honda CR-V. While driving on straight and level highways at between 35 to 60 mph, the steering wheel seems to be "sticking" or encountering an obstruction causing occasional overcorrection resulting in almost hitting traffic in the adjacent lane, especially on narrow roads. There are no warning lights or messages related to this condition.
#11615516 |
The steering is sticking and feels loose. Sticking feels like a ratchet. We have only 6000 miles on our car. This issue started about 500 miles ago.
#11614749 |
I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024.
#11613509 |
At highway speeds the steering wheel almost feels like it locks in place and need to give it a tug to get it to move. The steering wheel does not feel fluid, more mechanical like gears are locking up. I am afraid it may completely lock up and I will not be able to control the vehicle.
#11608183 |
Steering is sometimes sticky with the steering wheel reluctant to return to the centered position at low (10MPH) and moderate speeds (30-45MPH). Additional modest force is needed to overcome the stickiness to drive the vehicle normally.
#11604637 |
At moderate highway speeds, the steering sticks and jerks occasionally. Makes the car unstable when this happens.
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