NHTSA Complaint #11624939 — 2023 HONDA CR-V

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11624939
Vehicle 2023 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overcome the stick was minor – only an ounce or so – but noticeable and disconcerting. I do not experience the issues at slower speeds nor in park and turning the steering wheel. I went to a local Honda dealer (not the dealer from whom we purchased the car) with a copy of t TSB 23-037 in hand. When I explained the issue to a Service Advisor, they had me drive with a tech in car. He said they had a stop sell order on many cars on their lot and parts were on backorder. I mentioned the sticky steering and he told me it just needs grease. Left car after drive and received text that car was ready. Asked if they were replacing gearbox and texted to me "Not replaced, there is an open recall on the vehicle having to do with insufficient grease in the steering gearbox from the factory. He performed the recall using a special tool to insert more grease" The recall does state there is a spring that should be replaced also. They did not mention that and Im concerned the tech told me the solution while in the car with me before diagnosing the issue I was having. My concern is the wheel 'breaking' left of right in and out of a turn at high speeds with winter approaching.

Related Complaints for the 2023 HONDA CR-V

Other STEERING Complaints

#11719356 Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybri...
#11714155 Steering was fixed in October 2023 we had purchased car in May of that year. The issue has returned except it feels n...
#11712616 Key Issues & Symptoms Sticky/Resistant Steering: The primary symptom is the steering wheel feeling like it "sticks" o...
#11675833 The stirring wheel very stiff it's hard to drive smoothly.
#11667372 The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel Sys...

Recent Complaints for the 2023 HONDA CR-V

#11719500 ENGINE Engine failure due to premature head gasket failure.
#11719367 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency bra...
#11719356 LANE DEPARTURE: ASSIST Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybri...
#11719356 LANE DEPARTURE: WARNING Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybri...
#11719367 SERVICE BRAKES While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency bra...
Check any vehicle history by VIN - Free vehicle history report