2019 HIGHLAND RIDGE FW OPEN RANGE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2019 HIGHLAND RIDGE FW OPEN RANGE
The 2019 HIGHLAND RIDGE FW OPEN RANGE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP. 1 technical service bulletin have been issued by Highland Ridge RV for this model year. The most commonly reported problems involve the Structure (1 complaint), Suspension (1 complaint), and Visibility (1 complaint).
Recalls for the 2019 HIGHLAND RIDGE FW OPEN RANGE
NHTSA has recorded 2 recalls for the 2019 HIGHLAND RIDGE FW OPEN RANGE, potentially affecting up to 5,978 vehicles.
Recall 21V430000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 3,072 vehicles affected
Defect: Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
View full details →Recall 21V179000 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
| 2,906 vehicles affected
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer...
View full details →Owner Complaints for the 2019 HIGHLAND RIDGE FW OPEN RANGE
3 complaints have been filed with NHTSA for the 2019 HIGHLAND RIDGE FW OPEN RANGE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from the trailer. The contact indicated that the bolts used to secure the frame had snapped causing the failure to occur. The trailer was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 5,000.
TL* THE CONTACT OWNS A 2019 HIGHLAND RIDGE OPEN RANGE RV. THE CONTACT STATED THE FRAMELESS WINDOW GLASS FRAME WAS EMERGING OUTWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.*DT
WHILE TRAVELING FROM ST. JAMES, NY TO MYRTLE BEACH, SC, WE STOPPED FOR LUNCH IN MECHANICSVILLE, VA. IN ORDER TO TURN AROUND I HAD TO BACK INTO A DRIVEWAY. WHILE BACKING UP MY BROTHER-IN-LAW SAID THAT THE TWO TIRES ON THE DOOR SIDE OF MY CAMPER WERE TOUCHING. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE REAR LEAF SPRING HANGER FAILED. IT BROKE AT BOTH BENDS IN THE HANGER. THIS ALLOWED THE REAR AXLE TO MOVE FORWARD CAUSING THE TWO TIRES TO TOUCH. AFTER THIS HAPPENED, I FOUND MANY OTHER POSTS (FORUMS AND SOCIAL MEDIA) WHERE THIS HAS HAPPENED TO MANY OTHER PEOPLE. SINCE LIPPERT MAKES THE CHASSIS THIS ISSUE IS NOT LIMITED TO ONLY HIGHLAND RIDGE CAMPERS. I HAVE FOUND INSTANCES OF LEAF SPRING HANGER FAILURES OF GRAND DESIGN, HEARTLAND & FOREST RIVER.
Safety Rating for the 2019 HIGHLAND RIDGE FW OPEN RANGE
NHTSA has not yet tested the 2019 HIGHLAND RIDGE FW OPEN RANGE in its New Car Assessment Program.
Technical Service Bulletins for the 2019 HIGHLAND RIDGE FW OPEN RANGE
Highland Ridge RV has issued 1 technical service bulletin (TSBs) for the 2019 HIGHLAND RIDGE FW OPEN RANGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SRP 23-090 — STRUCTURE:BODY:DOOR
Slide Out Crack - Standard Repair Instructions
NHTSA Investigations for the 2019 HIGHLAND RIDGE FW OPEN RANGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HIGHLAND RIDGE FW OPEN RANGE
- 2015 HIGHLAND RIDGE FW OPEN RANGE — 0 complaints
- 2016 HIGHLAND RIDGE FW OPEN RANGE — 1 complaint
- 2017 HIGHLAND RIDGE FW OPEN RANGE — 2 complaints
- 2018 HIGHLAND RIDGE FW OPEN RANGE — 1 complaint
- 2019 HIGHLAND RIDGE FW OPEN RANGE (current)
- 2023 HIGHLAND RIDGE FW OPEN RANGE — 0 complaints
Other HIGHLAND RIDGE FW Models
- HIGHLAND RIDGE FW HIGHLANDER — 4 total complaints
- HIGHLAND RIDGE FW OPEN RANGE 3X — 3 total complaints
- HIGHLAND RIDGE FW 3X — 1 total complaint
- HIGHLAND RIDGE FW LIGHT — 1 total complaint
- HIGHLAND RIDGE FW MESA RIDGE — 1 total complaint
- HIGHLAND RIDGE FW MESA RIDGE XLT — 1 total complaint
- HIGHLAND RIDGE FW OPEN RANGE ROAMER — 1 total complaint
- HIGHLAND RIDGE FW RESIDENTIAL — 0 total complaints