NHTSA Complaint #11489955 — 2019 HIGHLAND RIDGE FW OPEN RANGE
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11489955 |
| Vehicle | 2019 HIGHLAND RIDGE FW OPEN RANGE |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from the trailer. The contact indicated that the bolts used to secure the frame had snapped causing the failure to occur. The trailer was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 5,000.