2017 HIGHLAND RIDGE FW OPEN RANGE — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 HIGHLAND RIDGE FW OPEN RANGE
The 2017 HIGHLAND RIDGE FW OPEN RANGE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with INTERIOR LIGHTING, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problem area is the Tirestreadbelt (1 complaint).
Recalls for the 2017 HIGHLAND RIDGE FW OPEN RANGE
NHTSA has recorded 3 recalls for the 2017 HIGHLAND RIDGE FW OPEN RANGE, potentially affecting up to 3,923 vehicles.
Recall 17V288000 — INTERIOR LIGHTING
| 3,379 vehicles affected
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2017 Open Range, Highlander, Light and Roamer and Mesa Ridge fifth wheels and Mesa Ridge, Light, Roamer and Ultra Lite travel trailers. The LED ceiling lights may produce excessive heat.
Consequence: The excessive heat from the LED ceiling lights may increase the risk of a fire.
Remedy: Highland Ridge will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 23, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number...
View full details →Recall 17V065000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 148 vehicles affected
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2016-2017 Open Range fifth-wheel vehicles. The axle hangers on the affected vehicles may puncture the riser tube wall, allowing the axle to shift and become misaligned.
Consequence: If the axle shifts and becomes misaligned the tires may wear irregularly and possibly fail, increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will weld on new hangers, free of charge. The recall began on March 29, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904343.
View full details →Recall 17V037000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 396 vehicles affected
Defect: Highland Ridge RV (Highland) is recalling certain 2017 Open Range, Mesa Ridge and Roamer fifth wheels and travel trailers. These vehicles are equipped with an outside range that can be stored with the gas valve left open, allowing gas to enter and buildup within the vehicle.
Consequence: If gas leaks into the cabin, it can increase the risk of an explosion or fire.
Remedy: Highland Ridge will notify owners and dealers will install a larger gas valve handle, inspect that the drawer guide rail is in its proper location, repairing it as required, and place a warning label on the range stating the gas...
View full details →Owner Complaints for the 2017 HIGHLAND RIDGE FW OPEN RANGE
2 complaints have been filed with NHTSA for the 2017 HIGHLAND RIDGE FW OPEN RANGE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2017 HIGHLAND RIDGE OPEN RANGE TRAVEL TRAILER EQUIPPED WITH WESTLAKE SUPER ST TIRES, SIZE: 235/80/R16 (NA). WHILE DRIVING, THE FRONT PASSENGER SIDE TIRE TREAD BECAME PREMATURELY WORN. THE VEHICLE WAS TAKEN TO GENERAL RV CENTER (LOCATED AT 8285 HIGHLAND RD, WHITE LAKE, MI 48386, (248) 886-0015) WHERE THE CONTACT WAS INFORMED THAT THE UNIT WAS NOT UNDER WARRANTY. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V065000 (SUSPENSION). NO FURTHER ASSISTANCE WAS OFFERED. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
WHILE IN MOTION (APPROX 55 MPH ON 2-LANE RURAL HIGHWAY) THE TRAILER BEGAN TO SWAY AND BECOME UNSTABLE. ON FURTHER INVESTIGATION IT WAS NOTED THE REAR DRIVER SIDE TIRE HAS COME OFF. AFTER STOPPING IT WAS NOTED ALL OF THE STUDS HOLDING THE LUG NUTS ON HAD SHEARED OFF. MECHANIC WHO MADE ON SITE REPAIR CONFIRMED IT WAS NOT DUE TO LOOSE LUG NUTS AS OTHER LUGS ON REMAINING TIRES WERE TIGHT AND ALSO DUE TO LACK OF ALUMINUM (THERE WAS NONE) IMBEDDED ON REMAINING PART OF 1 STUD. TIRE WAS NEVER RECOVERED. INSPECTION OF BROKEN STUDS BY INDEPENDANT PARTY WITH BACKGROUND IN METALLURGY DETERMINED MOST LIKELY CAUSE OF FAILURE IS DUE TO IMPROPER HEAT TREATING OF STUDS. MAJOR DAMAGE WAS CAUSED TO TRAILER AS A RESULT. I HAVE FOUND SEVERAL OTHER OPEN RANGE RV OWNERS WHO HAVE HAD SIMILAR ISSUES WITH THE WHEELS FALLING OFF WHILE IN MOTION.
Safety Rating for the 2017 HIGHLAND RIDGE FW OPEN RANGE
NHTSA has not yet tested the 2017 HIGHLAND RIDGE FW OPEN RANGE in its New Car Assessment Program.
Technical Service Bulletins for the 2017 HIGHLAND RIDGE FW OPEN RANGE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 HIGHLAND RIDGE FW OPEN RANGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HIGHLAND RIDGE FW OPEN RANGE
- 2015 HIGHLAND RIDGE FW OPEN RANGE — 0 complaints
- 2016 HIGHLAND RIDGE FW OPEN RANGE — 1 complaint
- 2017 HIGHLAND RIDGE FW OPEN RANGE (current)
- 2018 HIGHLAND RIDGE FW OPEN RANGE — 1 complaint
- 2019 HIGHLAND RIDGE FW OPEN RANGE — 3 complaints
Other HIGHLAND RIDGE FW Models
- HIGHLAND RIDGE FW HIGHLANDER — 4 total complaints
- HIGHLAND RIDGE FW OPEN RANGE 3X — 3 total complaints
- HIGHLAND RIDGE FW 3X — 1 total complaint
- HIGHLAND RIDGE FW LIGHT — 1 total complaint
- HIGHLAND RIDGE FW MESA RIDGE — 1 total complaint
- HIGHLAND RIDGE FW MESA RIDGE XLT — 1 total complaint
- HIGHLAND RIDGE FW OPEN RANGE ROAMER — 1 total complaint
- HIGHLAND RIDGE FW RESIDENTIAL — 0 total complaints