2020 HARLEY-DAVIDSON FLHTCUTG — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2020 HARLEY-DAVIDSON FLHTCUTG
The 2020 HARLEY-DAVIDSON FLHTCUTG has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS, TRACTION CONTROL SYSTEM. 1 technical service bulletin have been issued by Harley-Davidson Motor Company for this model year. The most commonly reported problems involve the Service Brakes (2 complaints), Service Brakes Hydraulic (1 complaint), and Traction Control System (1 complaint).
Recalls for the 2020 HARLEY-DAVIDSON FLHTCUTG
NHTSA has recorded 2 recalls for the 2020 HARLEY-DAVIDSON FLHTCUTG, potentially affecting up to 212,043 vehicles.
Recall 22V781000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 199,419 vehicles affected
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2,...
View full details →Recall 19V843000 — TRACTION CONTROL SYSTEM
| 12,624 vehicles affected
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
Consequence: Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
Remedy: Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.
View full details →Owner Complaints for the 2020 HARLEY-DAVIDSON FLHTCUTG
4 complaints have been filed with NHTSA for the 2020 HARLEY-DAVIDSON FLHTCUTG. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Traction Control System | 1 | 1 | 0 | 1 | 1 |
Most Recent Complaints
The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle had gone airborne. The driver and a passenger were ejected from the motorcycle. The police arrived along with emergency services. The passenger and the driver were transported to a shock trauma unit. The contact stated that the driver and passenger had multiple traumatic injuries, and the passenger died two days later in the hospital. The contact reported that the incident occurred during the day and in good weather conditions. The vehicle was towed to an impound lot, and the police issued an incident report. The contact stated that the manufacturer had been contacted about the incident. The contact had researched online and related the incident to NHTSA Campaign Number: 19V843000 (Traction Control System). The failure mileage was unknown.
The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The motorcycle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The contact was pulling into his garage when the hand brake completely failed. The contact was able to use the foot brake to stop the motorcycle. The contact stated no warning light was illuminated. The contact stated that he had a front brake failure previously repaired. The contact had not taken the motorcycle to a local dealer to be diagnosed. The motorcycle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,400.
SEE ATTACHED LETTER
Safety Rating for the 2020 HARLEY-DAVIDSON FLHTCUTG
NHTSA has not yet tested the 2020 HARLEY-DAVIDSON FLHTCUTG in its New Car Assessment Program.
Technical Service Bulletins for the 2020 HARLEY-DAVIDSON FLHTCUTG
Harley-Davidson Motor Company has issued 1 technical service bulletin (TSBs) for the 2020 HARLEY-DAVIDSON FLHTCUTG. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M1511 — EQUIPMENT
SERVICE BULLETIN M1511: 2020 MODELS WITH TCU - FACTORY ENABLE. PURPOSE: To inform dealers that vehicles that are equipped with a TCU (Telematic Control Unit) will be arriving from the factory with the TCU already enabled. Dealers will no longer be required to enable the TCU during PDI (Predelivery Inspection)....
NHTSA Investigations for the 2020 HARLEY-DAVIDSON FLHTCUTG
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HARLEY-DAVIDSON FLHTCUTG
- 2015 HARLEY-DAVIDSON FLHTCUTG — 10 complaints
- 2016 HARLEY-DAVIDSON FLHTCUTG — 3 complaints
- 2017 HARLEY-DAVIDSON FLHTCUTG — 14 complaints
- 2018 HARLEY-DAVIDSON FLHTCUTG — 8 complaints
- 2019 HARLEY-DAVIDSON FLHTCUTG — 9 complaints
- 2020 HARLEY-DAVIDSON FLHTCUTG (current)
- 2021 HARLEY-DAVIDSON FLHTCUTG — 0 complaints
- 2022 HARLEY-DAVIDSON FLHTCUTG — 3 complaints
- 2023 HARLEY-DAVIDSON FLHTCUTG — 1 complaint
- 2024 HARLEY-DAVIDSON FLHTCUTG — 2 complaints
Other HARLEY-DAVIDSON Models
- HARLEY-DAVIDSON FLHTCU — 331 total complaints
- HARLEY-DAVIDSON FLHX — 233 total complaints
- HARLEY-DAVIDSON FLHTK — 209 total complaints
- HARLEY-DAVIDSON FLHTC — 130 total complaints
- HARLEY-DAVIDSON HARLEY DAVIDSON — 129 total complaints
- HARLEY-DAVIDSON FLHTCUI — 127 total complaints
- HARLEY-DAVIDSON XG750 — 123 total complaints
- HARLEY-DAVIDSON FLHR — 99 total complaints