2017 FOREST RIVER CHEROKEE — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
6
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 FOREST RIVER CHEROKEE
The 2017 FOREST RIVER CHEROKEE has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, ELECTRICAL SYSTEM:WIRING. The most commonly reported problems involve the Suspension (5 complaints), Structurebody (4 complaints), and Wheels (3 complaints).
Recalls for the 2017 FOREST RIVER CHEROKEE
NHTSA has recorded 7 recalls for the 2017 FOREST RIVER CHEROKEE, potentially affecting up to 370,327 vehicles.
Recall 18V186000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 448 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Forest River Cherokee recreational trailers, models CCKT16BF, CCKT16BHS, CCKT16FQ, CCKT16GR, CCKT16GRH, CCKT17RP and CCKT18TO. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw, allowing propane to leak out when the refrigerator is used in 'gas' mode.
Consequence: A propane leak increases the risk of a fire.
Remedy: Forest River will notify owners, and Norcold dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 19, 2018. Owners may contact Forest River customer service at 1-260-499-2100, or Norcold...
View full details →Recall 18V034000 — ELECTRICAL SYSTEM:WIRING
| 223 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Forest River Cherokee travel trailers. On the affected trailers, a 14 gauge and a 12 gauge neutral wire for the 110V Air Conditioning were connected to the same lug in the 120V panel neutral bus bar.
Consequence: If both wires were connected to same lug, the smaller wire may overheat and fail due to trying to handle a higher load, thereby increasing the risk of an electrical fire.
Remedy: Forest River will notify owners, and dealers will relocate the subject wire to another 14 gauge terminal, as necessary, free of charge. The recall began on February 14, 2018. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's...
View full details →Recall 17V838000 — ELECTRICAL SYSTEM:WIRING
| 3,297 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2015-2018 Cascade and Cherokee recreational trailers. The trailer wiring may have been improperly routed, allowing the wires to be pinched between the chassis and the vehicle body.
Consequence: Pinched wires may short circuit, increasing the risk of a fire.
Remedy: Forest River will notify owners, and dealers will inspect the trailers, rerouting the wires, as necessary, free of charge. The recall began on February 7, 2018. Owners may contact Forest River customer service at 1-541-644-8072. Forest River's number for this...
View full details →Recall 17V756000 — EQUIPMENT
| 365,885 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free...
View full details →Recall 17V171000 — EQUIPMENT:OTHER:LABELS
| 14 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2017 Cherokee recreational trailers, model ORCKT244JR-64. The Federal Placard has incorrect tire and rim size information, indicating ST205/75R15C tires with 50 PSI and a rim size of 15X5.5JJ, when the actual combination is ST205/75R14C tires with 50 PSI and a rim size of 14X5.5JJ. As such, these vehicles fail to comply with...
Consequence: The incorrect tire information can cause the operator to install the wrong size of replacement tires, increasing the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install a corrected Federal Placard, free of charge. The recall began on March 31, 2017. Owners may contact Forest River customer service at 1-541-995-3447. Forest River's number for this recall is 64-03082017-0339.
View full details →Recall 16V579000 — TIRES
| 230 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2017 Cherokee recreational trailers, models CCKT16BHS, CCKT16FQ and CCKT17CJ, manufactured April 15, 2016, to July 28, 2016. The affected vehicles may have insufficient clearance between the bottom of the trailer and the top of the tire and, during use, the tire may make contact, possibly damaging the tire.
Consequence: A damaged tire may unexpectedly deflate, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install a bolt on lift kit, free of charge. The recall began on September 15, 2016. Owners may contact Forest River customer service at 1-260-593-4005. Forest River's number for this recall is...
View full details →Recall 16V579000 — SUSPENSION
| 230 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2017 Cherokee recreational trailers, models CCKT16BHS, CCKT16FQ and CCKT17CJ, manufactured April 15, 2016, to July 28, 2016. The affected vehicles may have insufficient clearance between the bottom of the trailer and the top of the tire and, during use, the tire may make contact, possibly damaging the tire.
Consequence: A damaged tire may unexpectedly deflate, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install a bolt on lift kit, free of charge. The recall began on September 15, 2016. Owners may contact Forest River customer service at 1-260-593-4005. Forest River's number for this recall is...
View full details →Owner Complaints for the 2017 FOREST RIVER CHEROKEE
16 complaints have been filed with NHTSA for the 2017 FOREST RIVER CHEROKEE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 5 | 1 | 1 | 0 | 0 |
| Structurebody | 4 | 0 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 1 | 0 | 0 | 0 |
| Engine | 1 | 0 | 1 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Leaf spring fractured and failed twice on the same side of RV following NTHSA mandated recall repair 16V579, and safety modification kit part# 425750. This time the leaf spring failure caused the tire to rub the wheel well and create enough friction to start the interior wheel well carpeting and a garment bag on there to ignite and smolder filling the interior cabin with smoke. Contacted manufacturer Forest River regarding this issue and to obtain information including torque settings and recall kit spacer dimensions on their installed recall modification kit. After not hearing back from Andrew at Forest River- Cherokee customer service for a week regarding (claim reference # [XXX]) I contacted him again and he claimed to have no resolution/answers for me. Following that telephone conversation , It has been well over 2 weeks and he has not responded back to my request regarding the NHTSA safety recall kit issues. If my personal safety is at risk while pulling this travel trailer I would like to know about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving through construction zone on 70 at 70/71 interchange and tire exploded. 2nd one to explode on same side of the camper. First was a while ago but damaged tire was the same condition as this one.
All the bolts holding camper on frame were loose & 2 we're missing... Screws around slide out loose. Causing the side to split.
The contact owns a 2017 Forest River Cherokee Toy Hauler. The contact stated that he was informed by an independent mechanic that the box on the rooftop of the RV frame had detached and slipped to the passenger’s side of the RV. The contact also stated that the sliding door inside the RV had pierced the ceiling of the RV. The dealer was made aware of the failure and referred the contact to the manufacturer. The RV was taken to a second dealer United RV Center (5100 Airport Fwy, Haltom City, TX 76117) who diagnosed that the substructure of the RV was not cut and aligned properly which caused the box on the rooftop to slip due to vibration while driving the RV. The manufacturer was made aware of the failure and informed the contact that the RV was out of warranty. The RV was not repaired. The failure mileage was unknown.
I HAVE BEEN TRYING TO ARRANGE FOR MY DEALER TO FIX THIS PROBLEM SINCE 11/16/20. I ALSO CALLED 01/02/21,ON 3/05/21 I PERSONALLY STOP IN . EACH TIME WAS TOLD THEY WOULD ORDER PART. I CONTACTED A MANAGER ON 05/04 - WE HAVE BEEN TEXTING - STILL NO ACTION. RECALL:16V579
Safety Rating for the 2017 FOREST RIVER CHEROKEE
NHTSA has not yet tested the 2017 FOREST RIVER CHEROKEE in its New Car Assessment Program.
Technical Service Bulletins for the 2017 FOREST RIVER CHEROKEE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 FOREST RIVER CHEROKEE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FOREST RIVER CHEROKEE
- 2012 FOREST RIVER CHEROKEE — 2 complaints
- 2013 FOREST RIVER CHEROKEE — 2 complaints
- 2014 FOREST RIVER CHEROKEE — 8 complaints
- 2015 FOREST RIVER CHEROKEE — 6 complaints
- 2016 FOREST RIVER CHEROKEE — 3 complaints
- 2017 FOREST RIVER CHEROKEE (current)
- 2018 FOREST RIVER CHEROKEE — 18 complaints
- 2019 FOREST RIVER CHEROKEE — 11 complaints
- 2020 FOREST RIVER CHEROKEE — 19 complaints
- 2021 FOREST RIVER CHEROKEE — 54 complaints
- 2022 FOREST RIVER CHEROKEE — 30 complaints
Other FOREST RIVER Models
- FOREST RIVER GEORGETOWN — 183 total complaints
- FOREST RIVER ROCKWOOD — 158 total complaints
- FOREST RIVER WILDWOOD — 139 total complaints
- FOREST RIVER SALEM — 136 total complaints
- FOREST RIVER FLAGSTAFF — 100 total complaints
- FOREST RIVER SHASTA — 88 total complaints
- FOREST RIVER CARDINAL — 81 total complaints
- FOREST RIVER WILDCAT — 72 total complaints