2014 FORD TAURUS Back Over Prevention Sensing System Camera Problems

The contact owns a 2014 Ford Taurus. The contact stated that the back-up camera was inoperable. The contact stated that on several occasions the camera image displayed was upside down, distorted or showed a black screen. There were no warning lights illuminated. The vehicle was taken to the local dealer, who provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 163,000.

The contact owns a 2014 Ford Taurus. The contact stated that the rear-view camera failed intermittently when the vehicle was shifted into reverse(R). There was no warning light illuminated. The vehicle was taken to the dealer who stated that the back over prevention camera needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 69,574.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE REAR VIEW CAMERA WAS INOPERABLE. THE REAR VIEW CAMERA OCCASIONALLY SHOWED A BLANK SCREEN OR AN UPSIDE-DOWN VIEW WHILE REVERSING. THE INSTRUMENT PANEL DISPLAYED A MESSAGE THAT THE CAMERA WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO FLETCHER AUTO GROUP FORD (3015 TURKEY CREEK ROAD, BLVD, JOPLIN, MO 64801, (417)-317-5307) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN INTERNAL PART IN THE CAMERA FAILED AND THAT THE CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.