2014 FORD TAURUS Back Over Prevention Problems

The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.

The contact owns a 2014 Ford Taurus. The contact stated that the back-up camera was inoperable. The contact stated that on several occasions the camera image displayed was upside down, distorted or showed a black screen. There were no warning lights illuminated. The vehicle was taken to the local dealer, who provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 163,000.