2025 FORD EXPLORER Forward Collision Avoidance Adaptive Cruise Control Problems

3 NHTSA complaints on file

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Forward Collision Avoidance Adaptive Cruise Control Issues in the 2025 FORD EXPLORER

3 forward collision avoidance adaptive cruise control complaints have been filed with NHTSA for the 2025 FORD EXPLORER. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Adaptive Cruise Control Complaints

#11716094 | Crash
While using Ford Blue Cruise, the Blue Cruise system failed to maintain lane control and fought the driver's steering wheel input, resulting in the vehicle colliding with a traffic cone. I have had 3 other instances where Blue Cruise has randomly jerked me toward the shoulder or an exit ramp, this is the first time colliding with anything. Only damage to the vehicle from this incident is a ripped fender well liner, there are some markings on tire sidewall but no damage. Certainly could have been worse. The cone collision happened on Interstate 79 Northbound at MM101 in West Virginia. I have had lane jerking happen with Blue Cruise twice Northbound at MM105, and once Southbound at MM118. The system is on by default, I am trying to figure out how to turn it off to prevent future safety issues.
#11696173 |
Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX
#11654765 |
I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.
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