NHTSA Complaint #11696173 — 2025 FORD EXPLORER

Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX